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Applications Manager
2 weeks ago
You as an Applications Manager will be part of Hitachi Energy business based in Dubai, UAE. You will be playing a pivotal role in shaping the future of Grid Automation. Working closely with our customers and partners, your mission will be to tailor innovative solutions that optimize efficiency, reliability, and sustainability and bring your expertise to the table as we collaborate, innovate, and drive transformative change in the energy sector together. You shall bridge the gap between technical expertise and business acumen and shall collaborate closely with sales teams, understanding customer pain points, challenges, and opportunities.
Your responsibilities
- Customer Engagement with potential clients to assess their technical requirements and business challenges.
- Collaborating as solution tailoring with the product development team to tailoring solutions to meet specific customer needs, ensuring alignment with technical capabilities.
- Technical expertise as developing an in-depth understanding of the company's products or services and staying up to date with industry trends and technologies.
- Solution presentations as creating and delivering compelling technical presentations, demonstrations, and proposals that showcase the value of the company's offerings.
- Technical Support is providing pre-sales technical support, answering customer inquiries, and addressing concerns about product functionality and compatibility.
- Product knowledge transfer in training sales teams on the technical aspects of products or services, enabling them to effectively communicate benefits to customers.
- Proof of concept (PoC) of collaborating with customers to design and execute to validate the effectiveness of proposed solutions.
- Preparing and maintaining technical documentation, including proposals, case studies, and technical specifications.
- Competitive analysis as staying informed about competitor's offerings and market trends to effectively position the company's products or services.
- Living Hitachi Energy's core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.
Your background
- A bachelor's or master's degree in relevant technical field is required.
- Minimum 8 years of proven experience in automation or telecommunication's technical role, such as software engineering and Knowledge of industry specific tools and software is a must.
- Technical application or pre-sales is essential in helping customers make informed decisions and contributing significantly to a company's sales success.
- Customer focused mindset with the ability to build and maintain strong customer relationships.
- Strong problem-solving skills and the ability to translate complex technical concepts into clear, customer-friendly language.
- Familiarity with sales processes and the ability to work collaboratively with sales teams.
- Willingness to travel occasionally for customer meetings or demonstrations.
- Relevant certifications (e.g., product-specific certifications) are a plus.
- Proficiency in both spoken & written English language is required.
Experience Experienced
Job function Sales, Marketing & Product Management
Contract Regular
Publication date
Reference number R
About Hitachi EnergyHitachi Energy is a global technology leader that is advancing a sustainable energy future for all. We serve customers in the utility, industry and infrastructure sectors with innovative solutions and services across the value chain. Together with customers and partners, we pioneer technologies and enable the digital transformation required to accelerate the energy transition towards a carbon-neutral future.
We employ more than 40,000 people in 90 countries who each day work with purpose and use their different backgrounds to challenge the status quo. We welcome you to apply today and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.
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