Team Lead Account Management

1 week ago


Al Ain, Abu Dhabi, United Arab Emirates Talabat Full time

Role Summary:


Responsible for developing the business by leading the team of account managers in building and maintaining long-term relationships with our partners.


What's On Your Plate?- Conduct business reviews with accounts and identify business opportunities and business relationships which result in the achievement of increased revenue, profitability and market share.- Maintain a continuous business relationship with partners.- Provide excellent service and support in order to build strong relationship and resolve operational issues between partners and the company.


Lead the team of account managers to:

  • Ensure that the menus of the clients are up to date at all times.
  • Optimize the partner's content (MOA, delivery time).
  • Commission rate renegotiation: -Building new commercial relationships by renewing the existing contacts by renegotiating the offer
  • Advertisement sales:
Acquiring and maintaining pictures from brand menus, branding Talabat stickers at the client, banners and newsletters

  • Transmission method optimization:

Convincing partners to implement track order feature and changing the transmission method to WLA.- Convince partners for promotions and offers.- Encourage partners to subscribe for the online payment gateway.

Maintain accurate records of all sales and prospecting activities including:
  • Closed sales
  • Followup activities
  • Sales expense report
  • Increased sales report after placing promotion, voucher and coupons
  • Partner analysis sheet
  • Account management report


What Did We Order?- Bachelor's degree in Business Administration or any related field.- Must have 4-5 years of experience in sales in a tech industry.- Experience with building and leading commercial teams.- Excellent analytical skills with the ability to collect, track, and analyze large amounts of data.- Adaptability and strong problem-solving skills.- Commitment to coach and not just manage with a shared goal of building high-performance teams.- Comfortable working in a challenging environment.

- *Residency in or relocation to Al-Ain is a must*

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