Customer Service Associate Jobs in Dubai

1 week ago


Dubai, Dubai, United Arab Emirates Agile Consultants Full time
Customer Service Associate Jobs in Dubai | Agile Consultants
Jobs Responsibilities:

– Answer inbound calls, respond promptly and professionally to customers' inquiries about products and services.

– Manages and updates order details using ERP System in a timely manner.

– Receiving orders, ensure accuracy in billing charges, payments and dispatch of SKU's based on PO.

– Working with sales, production and planning team to create better methods to address customer complaints.

– Review customer accounts and transactions while resolving issues, handling complaints and returns.

Jobs Requirements:

– Bachelor's degree or equivalent.

– Proven customer support experience.

– Excellent communication and presentation skills.

– Familiarity with IMS and ISO Certifications requirements and practices.


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