Barista

2 weeks ago

United Arab Emirates Majid al Futtaim Properties Full time

Majid Al Futtaim invites you to join us in our quest to create great moments for everyone, everyday We are the leading shopping mall, residential communities, retail and leisure pioneer across the Middle East, Africa and Asia, serving over 560 million visitors a year.

For the past two decades, we have shaped the consumer landscape across the region, transforming the way people shop, live and play, while maintaining a strong sustainability track record and the largest mall in the world to attain LEED Gold EBOM Certification.

We have over 40,000 team members in 15 international markets representing over 100 nationalities - all keeping the customer at the heart of everything we do.

If you enjoy being BOLD, PASSIONATE and TOGETHER, then Majid Al Futtaim is the destination for you.

Role Purpose:

The Barista responsibilities include educating customers on the drinks' menu, making recommendations based on their preferences, up-selling special items, taking orders, processing payments and delivering orders to the clients.

The role holder will also be responsible for working various shifts and performing cashiering tasks.

Role Details - Key Responsibilities and Accountabilities:
Operation Responsibilities

Maintain cleanliness, hygiene standards and monitor regularly through audit and quality checks as per operational requirements

Work within operational procedures to ensure food and beverage preparation process remain within company and municipality guidelines

Ensure all administration is completed accurately and in a timely manner

Receive cash or payment in any authorized modes from customers, issue receipts against purchases and reconcile receipts with sales figures

Prepare beverages in accordance with set standards and recipes

Complete and thorough knowledge of all menu items including Coffee

Ensure all guests receive positive and professional service to the highest standards to exceed the

customer 's expectations.

Take and process customer 's orders in an accurate and timely manner

Follow sequence of service standards as per brand guidelines

Ensure food/beverage quality and consistency is delivered at all times as per brand guidelines and

company standards

Maintain optimum stock levels to ensure smooth running of operations to cater for customer

demand

Human Capital Responsibilities

Participate in professional development opportunities to improve leadership and technical skills pertaining to the direct line of work

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