Manager Logistics Performance

2 weeks ago


Dubai, Dubai, United Arab Emirates Talabat Full time

Role Summary:
Managing and improving the logistics performance of all cities across the country. Taking ownership of various service levels by measuring compliance, finding performance gaps and execute a plan to fill performance related gaps

What's on Your Plate?

  • Reporting and monitoring of KPIs and performance SLAs
  • Conduct detailed data analysis to identify and solve logistics problems by analyzing and deriving insights from large, complex sets of data
  • Responsible for country compliance with OD processes and tools (e.g staffing, forecasting, etc.)
  • Providing all data needed for performance improvement on country level and acting as a consultant for the Head of Logistics
  • Leading supervisors/trainers related to logistics performance KPIs
  • Work alongside country sales & marketing teams on actions and activities to drive performance forward for own delivery
  • Optimize country infrastructure, event thresholds & give input in DBDF to improve overall performance
  • Provide weekly updates to country management on projects & performance progress
  • Support Logistics team by converting complex data and findings into compelling narratives to drive business decisions with clear actionable insights
  • Create new business relevant metrics and maintain business as usual critical metrics
  • Run experiments, develop dashboards and data visualizations to communicate results to leadership.
What did we order?

  • Bachelor's Degree in computer engineering.
  • 35 years of experience in food/grocery tech industry is highly preferred
  • Extensive experience in SQL, Data Analytics tools like tableau, looker etc
  • Strong communication skills, both written and verbal
  • Excellent stakeholder management skills: Experience in dealing with crosscultural team members and crossfunctional teams
  • Ability to analyze data and derive insights from comprehensive data reports
  • Ability to deal with ambiguity, work under pressure, handle stress,
  • An individual contributor who can work in a fastpaced environment with a make it happen attitude

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