Techno-Functional Analyst

2 weeks ago


Dubai, Dubai, United Arab Emirates Michael page Full time

Weare seeking a rockstar patient advocate to join our home healthteam as a Branch Manager if you are looking to maintain a healthywork / life balance & would like to help us make adifference in a child s life, join theteam


MAJORDUTIES AND RESPONSIBILITIES

Manages fieldstaff contracts to maximize field labor cost and minimize overtime

Ensuresstaffers/recruiters utilize all hours allotted and allowed byclient

Managesrecruiting activities and achieves branch field staff recruitinggoals

Ensures expiringfield staff credentials are received

Ensures timelystaffing for all new SOC (Start of Cares)

Supervises thedaily branch operations by Standard Operating Procedures (SOP s)

Ensures allStandard Operating Procedures and Policies are followed

Directs andSupervises Scheduler/Recruiter and office admin

Monitors patientauthorization

Creates andmanages long term strategies to achieve Viva s customer service andfinancial goals

Ensures patientsare completely satisfied through relationship building,communication and regular patient visitsKeeps RegionalDirector of Operations informed by reviewing and analyzing reports;summarizing information and identifying trendsAttends referralmeet and greets with Intake nurse

Maintains officestaff by recruiting, coaching, training, and conducting quarterlyperformance appraisals

Contributes toteam effort by accomplishing related results as needed

Provides customerservice including problem resolution

Resolvesnon-clinical issues with field staff and office clerical staff

Provides branchoperations updates to Regional Director and Administrator as needed

Assists withmarketing events

Maintainsprofessional and technical knowledge by attending educationalworkshops; reviewing professional publications; establishingpersonal networks; participating in professional societies

Provideseffective communication to patient/family, team members, and otherhealth care professionals and maintains confidentiality

Performs otherduties as required


COMPETENCIES

ProficientCommunication Skills

Proficient withOutlook, Microsoft and Excel

Coaching andTraining

Customer Service

Ethical Businesspractice

Followingpolicies and procedures

Entrepreneurialminded


SUPERVISORYRESPONSIBILITIES

Thisposition manages all non-clinical employees of the branch officeand is responsible for the performance management and hiring of theemployees within that branch.

WORKENVIRONMENT

Thisjob is operated in a professional office environment. This roleroutinely uses standard office equipment.

POSITIONTYPE / EXPECTED HOURS OF WORK

Thisis a full time position. Days and hours of work are Monday throughFriday, 8:00am to 5:00pm. This position regularly requires longhours, weekend work, some travel within the State of Texas andafter hour availability via phone.

TRAVEL

Travelis primarily in the local DFW and Austin area during the businessday, some out-of-area and overnight travel is expected.



Requirements

PREFERREDEDUCATION AND EXPERIENCE

Twoto four year degree

Managementexperience

Recruitingexperience

PediatricHome Health Care experience

ADDITIONALELIGIBILITY REQUIREMENTS

Strongleadership skills

Interpretfinancial metrics

Proficientin Microsoft Office

Mustbe able to prioritize and multi-task in a fast paced environment

Detailedoriented

Analyticalskills

Isable to work independently with little to nosupervision



BenefitsBenefits
-Health, dental and vision
-401k
-PTO
- PaidHolidays

PREFERREDEDUCATION AND EXPERIENCE Two to four year degree Managementexperience Recruiting experience Pediatric Home Health Careexperience ADDITIONAL ELIGIBILITY REQUIREMENTS Strong leadershipskills Interpret financial metrics Proficient in Microsoft OfficeMust be able to prioritize and multi-task in a fast pacedenvironment Detailed oriented Analytical skills Is able to workindependently with little to no supervision

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