003 Senior Cloud Engineer – Virtualization
2 weeks ago
Full responsibility of the Cloud Services and Infrastructure.
Administer systems such as Windows, Active Directory, Monitoring, , Exchange, DNS, Lync, and SharePointDiagnose system issues, predict future trends, make recommendations, and implement client solutionsMonitor system performance and be proactive in assessing and providing recommendations for improvementPatch and update assigned systemsManage the Antivirus solution as per the security best practicesMaintain and enhance assigned systems for a variety of different vendor productsFollow the escalation matrix and update the flash report for the delayed projectsUpdate the managers on open Problem Notifications, production issues.
Create, maintain and update required documentation, records, logs, and reports.Manage the development and implementation of formal proceduresSupport the management team to capture forecasting demand and assess the capacity requirements and operating budget allocation request to deliver the services.
Manage stakeholder expectation and resolve customer escalations.Ability to interface with Senior Management and customers in a clear and concise manner.
Manage the team by implementing good management practices and ensuring continuing development of junior members.
Design and control the governance processes and procedures
Requirements
Bachelor Degree in Computer Science or Information SystemsInternational Certifications from VMWare and MS Azure.
Must have knowledge on using the Cloud environment - VMWare, VCentre, vCloudDirector, VROPS, NSX, NSX-T, PKS, vCAVVirtualization Platform and Public CloudsSolid hands-on experience maintaining IT systems and Cloud environmentSolid experience maintaining and applying security policies and proceduresSolid experience in supporting, maintaining, and troubleshooting serversMinimum 2 years' experience in Managed Cloud Service environment
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