Store Design Manager

1 week ago

Dubai, Dubai, United Arab Emirates The Estée Lauder Companies Inc. Full time

Store Design Manager - Estée Lauder Companies Middle East.

We have a new opportunity in our Retail & Commercial team for an experienced Store Design Manager in our Retail & Commercial Team.

This role owns the Store Design & Project Management process in the affiliate for their respective brands and coordinates and executes all openings and rebuilds in close collaboration with Brand, Commercial, VM, Logistics & EMEA teams.

About Us

The Estée Lauder Companies Inc. is one of the world's leading manufacturers and marketers of quality skincare, makeup, fragrance, and hair care products. Our products are sold in over 150 countries and territories.

About You

You will be/ have:

§8 + years' experience in technical/design aspects of retail design.

§Knowledge of scheduling or construction management software.

§Experience in graphics, layout and interior signage; has an understanding of traffic flow and human scale.

§Experience in luxury and cosmetics/ beauty industry.

§Business acumen and strong budget understanding

§Technical understanding to ensure optimal solutions on all in store designs.

§Leadership experience: providing direction, coaching and developmental opportunities for team

§Computer Skills: experience in AutoCAD, Vector works and Illustrator.

§Structured with excellent attention to detail

§A positive, can-do attitude

§Team player, experienced in managing stakeholders in a Matrix organisation

§Act with integrity – honors commitments and behaves consistently.

§Provides direction. Clearly communicates priorities and required results

About The Role (Key Responsibilities).

Managing Contracts/Projects

·Lead the planning and implementation of store design from pre-design until the execution.

·Consults with Brand & Commercial teams to ensure best locations within stores; analyze traffic flow to guarantee customer interaction; analyzes architectural features that may enhance or distract from location; inspects sites to ensure cohesive design and speeds approval process.

·Produce and integrate projects schedules across stakeholders processes.

·Lead collaborative working with key business stakeholders throughout the project including liaising with Regional Design Managers to ensure detail quality and consistency in all points of sale for all brands.

·Communicates with regional design groups on store appearance; informs all parties involved of any updates and/or revisions to standard details.

·Translating fixture and retail design ideas through various skills (drawing/sketching, ideation, materials, and textures) while understanding the context, insight, and design realities at retail.

·Establish a project plan from inception to completion taking into account all relevant statutory and retailers requirements.

·Sets realistic expectations to avoid project delays & manages project blocks within the appropriate forum.

·Monitor and control projects process including establishing targets with respect to project delivery; monitor and report on progress against these targets.

·Responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects including management and delivery of project milestones.

·Effectively manage and maintain appropriate budget cost achieving targets.

·Manage the decision making process by carrying out all necessary liaison and negotiations with all parties involved ensuring value for money.

·Estimating and budgeting costs by understanding costs types and life cycle costing.

·Identification and mapping of stakeholder process according to different brands & communication management.

·Carry out contract administration including financial management, liaising with external consultants where it is required.

·Produce the Contract Program, short term programs, and built programs and monitor / report progress as required.

·Resolve technical problems ensuring work is carried out to the correct specification and QA standards.

·Sets and communicates high workplace operating standards, values and expectations.

·Maintain project close out and archival procedures, including final project photography, understandable records of all stores for future use by Brand Managers and Finance.

·Maintain an updated Estate library

·Ensure all store opening data is updated and filed on a regular basis

·Ensures that a pool of suppliers & freelancers who are trained in ELC are in place for peak periods as a contingency

·Sets and communicates high workplace operating standards, values and expectations.

·Maintain project flow and circulate status reports to the relevant department

·Make site surveys and create CAD documents of footprints for design manager as required

Strategy, insights and solutions

·Leads execution of strategic portfolio plan.

·Provides functional expertise and executes functional responsibilities

·Manages and drives design projects from ideas/concepts through to prototypes, implementation of trials and standardization.

·Leads execution of strategic portfolio plan. Reviews fit out expirations and develops plan for new stores, renewals, relocations, expansions and closures.

·Guides analyses on impact of renovation cycles, initiatives rollout, and store expansions, closures and relocations

·Determines how financial objectives such as sales and profit will be achieved through proactive management of the portfolio, design functionality, value engineering and timeline management.

·Ensures the creative development of brand enhancing in-store visual that elevate storytelling, brand messaging, premium product presentation and drive sell-thru while enhancing the consumer experience for all openings.

·Work with cross-functional teams to push projects forward, driving recommendations through to implementation.

·Build high performing teams by providing the right team with the right skills.

·Monitor progress and performance through accountability, managing stakeholders, following processes and communicate information to all key stakeholders & regional team members.

·Applies understanding of commercial and marketing needs to day-to-day activities.

Visual Merchandising

·Ensure Brand's image is consistent and properly expressed and maintained within guidelines set by NY office in order to achieve a cumulative and synergistic effect in terms of architecture, detailing merchandise layouts within all openings.

·Coordinate with Visual Merchandising for all openings.

·Responsible for the animation for the brands in conjunction of the brands for all openings.

Financial

·Manages capital and non-capital annual budget for the brands, provides timely provision or adjustment to the budget if appropriate.

·Manages invoicing, timelines/schedules, prototypes, design reviews and approvals.

·Ensure ROIC improvement of the additional capital through minimizing the cost of the installations versus the sales delivered.

·Performs other duties as directed in line with role and corporate strategy

Qualifications