Sales Coordinator

1 week ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Marjan Island Resort & Spa - Managed by ACCOR Full time
Company Description

We bring to you and your family an Arabian hospitality at its finest with an atmosphere
of pure luxury and magic. It is in Marjan Island Resort & Spa, managed by Accor
that you will find the best of both worlds, a luxury 5- star establishment standards and
a canvas of true Arabian tradition.

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.

We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.


What's in it for you:

  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies
  • Opportunity to develop your talent and grow within your property and across the world
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

Job Description:

Responsibilities and Obligations:

  • Participates to the team spirit at all times in a positive way.
  • Commits to personal and team deadlines, and ensures priorities are managed accordingly.
  • Represents the image of the department over the phone and therefore must ensure that telephone calls are answered in all times within the sales department, and are answered with warmth and professionalism.
  • Handles some telemarketing activities with customers
  • Handles some market surveys
  • Ensures that the 24 hours policy to answer guest inquiries is respected by all sales members when in charge by implementing a trace system.
  • Follows up with companies on offers forwarded in order to secure confirmation.
  • Ensures that all requests given by members of the Sales departments are handled within the deadline and in a professional way.
  • Traces ADOS and Sales Managers on the deadlines given to them by DOSM.
  • Coordinates the agenda of the DOSM
  • Attends briefings when required to.
  • Handles the typing activities necessary for the performance of the Sales department (minutes, contracts, procedures, letters) while ensuring that they correspond to ACCOR Standards.
  • Handles reports and surveys as per Department needs.
  • In charge of the daily maintenance and back up of the database for the whole sales team, and therefore in charge of tracing the relevant sales members when needed.
  • In charge of the office supply inventory for the sales department in coordination with the Purchasing department.
  • In charge of the collaterals and giveaway inventory in the Sales office, in coordination with the Marketing department.
  • In charge of the preparation of the sales materials for the sales persons (brochures kits, gifts) and ensures the availability of these by all time.
  • Ensures that the filing system of the Sales Department is in order and respected by all the members of the Sales Team.
  • Participates to the tidiness and friendly atmosphere of the Sales Department.
  • Handles all the other administrative tasks related to the Sales and Marketing department, linked to Human Resources Management, Human Resources Administration, Finance, Purchasing, Travel issues.

Qualifications:

  • Previous Sales experience preferred
  • Strong communication, problem solving and presentational skills
  • Two years experience in 5 Star Hotels.
  • Good knowledge in Microsoft Excel, Word, Outlook, Opera.
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