Marketing

2 weeks ago


Dubai, Dubai, United Arab Emirates GEMS Education Full time


• Establish and manage Front of House short and long range goals, KPIs and objectives to ensure achievement of business objectives.


• Liaise with GEMS Marketing support functions as an enrolment subject matter expert to drive content and targeting strategies to achieve enrolment and brand objectives for assigned GEMS schools.


• Evaluate Front of House training needs across the GEMS Network and plan and implement training programs accordingly including; class-room training, on-the-job training and workshops to improve service delivery and specific job performance.


• Support GEMS schools in maintain parent-school relationships to ensure concerns, complaints and feedback are handled effectively, resulting in increased parent satisfaction (net promoter score) and retention (re-enrolment)


• Assist with ongoing competitor benchmarking and report on competitor actions to corporate and in-school stakeholders to better inform strategic planning and decision making.


• Represent GEMS Education and Enrolments at corporate and community events as required.


• Attend project / staff meetings and serve on committees as required.


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    2 weeks ago


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  • Sales/ Marketing

    2 weeks ago


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