Air Traffic Control Assistant
1 week ago
Air Traffic Control Assistant (ATCA) - UAE National
Make a difference every day
We are a multinational organisation with a global team of 50,000 colleagues. In the Middle East we operate in the Transport, Defence & Advisory sectors, delivering services in Asset Management, Customer Experience, Fire & Rescue and Air Navigation Services. We are innovators, committed to redesigning and improving public services to fulfil our purpose to impact a better future by "Bringing National Visions to Life".
Your Opportunity
Serco are currently recruiting highly motivated Aerodrome/ Tower Air Traffic Control Officers (ATCOs) to be a part of a great team based at DXB in Dubai, United Arab Emirates. If successful, you will be responsible for providing Air Traffic Control Services (ATC) to aircraft operating within the OMDB Control Zone and OMDB International Airport. The successful applicants will enjoy the amazing lifestyle opportunity which living in Dubai, United Arab Emirates.
We are looking for a candidate who communicates effectively, maintains effective performance under pressure, and posses good time managemenet and good teamwork.
This role will be based in DWC Al Maktoum Airport, with Dubai Air Navigation Services (DANS). DANS provides air navigation services at four airports in the UAE, one of which is the world's busiest airport for international passengers, where their mission is to empower and develop all their people in delivering world-leading air navigation services that exceed every standard, assure their customers, and shape global innovation.
Key Accountabilities
- To Provide ATCOs with flight information and alerting services of IFR/VFR/Overflying flights in accordance with applicable rules regulations and unit procedures.
- To Ensure self-briefing on the latest OB, TIs, SIs, NOTAMs, and weather information before assuming any ATCA duties.
- Timely coordination with all ATS units to assist in providing a safe orderly and efficient ATC service.
- To Update ATC Systems with accurate flight information and to ensure they can be viewed on the Secondary Surveillance Radar in order to enable the ATCOs to provide customers with a safe, orderly and efficient Air Traffic Service.
- To co-ordinate any aerodrome issues with Airside Operations including flight diversions, emergencies, and landing permissions.
- To provide on the job training and to carry out assessments for staff as directed by the Operational Training and Standards upon obtaining the applicable experience, qualification, and regulatory requirements.
- To report all incidents and occurrences that have an impact on Aerodromes and Air Traffic Services, to the Watch Manager and Team Leader ATCA.
- Undertakes similar or related duties as directed by senior management.
Specific Requirements
- Educated to Diploma Level or equivalent.
- Preferably the jobholder should be ICAO level 4 or higher in written and spoken English.
- Should be computer literate.
- It is preferred that the job holder has at least two years of experience in aviation-related jobs such as Air Traffic Controller, Air Traffic Controller Assistant, and Briefing Services.
- A good understanding of ATM systems is an advantage.
What's in it for you?
At Serco, our core values drive everything we do, and we believe in fairly compensating our colleagues for the value they bring to our organization. We are proud to offer a total reward package at Serco which includes:
- Competitive monthly pay and allowances that are commensurate with the role and industry standards
- Comprehensive medical insurance coverage and life insurance, so our employees can feel secure in their health and financial wellbeing
- We recognize the importance of work-life balance, which is why we offer competitive leave benefits that exceed industry standards
- We offer an annual airfare allowance to support our expat colleagues to stay in touch and visit their loved ones
- We pride ourselves on providing a supportive work environment where we foster a positive Safety-First culture
- We care deeply about our colleagues' wellbeing and offer access to wellbeing programs and platforms to support their physical, mental, and emotional health.
- As a global organization, we offer a vast array of career paths for our employees to choose from. The scale and breadth of our organization provides our colleagues with opportunities for growth and variety in their career path, both regionally and globally.
Join Us
At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day.
Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career.
Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit for more information.
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