Hotel Housekeeping Supervisor

2 weeks ago


Abu Dhabi, Abu Dhabi, United Arab Emirates IFM Facilities Management LLC Full time

Responsibilities:

  • Supervising and coordinating the work of housekeeping staff, including room attendants, housekeepers, and laundry personnel.
  • Assigning tasks and schedules to housekeeping staff to ensure efficient and timely cleaning of guest rooms and common areas.
  • Inspecting guest rooms and public areas to ensure cleanliness and adherence to hotel standards.
  • Training new housekeeping staff on cleaning procedures, safety protocols, and customer service standards.
  • Monitoring inventory of cleaning supplies and amenities and placing orders as needed.
  • Coordinating with other hotel departments to ensure timely room turnover and guest satisfaction.
  • Handling guest complaints or special requests related to housekeeping services.
  • Conducting performance evaluations and providing feedback to housekeeping staff.
  • Ensuring compliance with health and safety regulations and hotel policies.
  • Investigating and resolving any issues or complaints related to housekeeping services.
  • Maintaining records of room occupancy and housekeeping activities.
  • Participating in the recruitment and selection of housekeeping staff.
  • Implementing and enforcing quality control measures to maintain high standards of cleanliness.
  • Collaborating with maintenance staff to address any maintenance issues in guest rooms or common areas.
  • Providing leadership and support to the housekeeping team to ensure a positive work environment and high morale.
Qualification

  • With Minimum at least 2 years experience
  • Good communication skills


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