Sales Coordinator/G&E Coordinator

2 weeks ago


Dubai, Dubai, United Arab Emirates AccorHotel Full time
"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Discover the life that awaits you at Accor, visit what you love, care for the world, dare to challenge the status quo #BELIMITLESS"Job DescriptionTo ensure smooth administration of Sales & Marketing Department to the standard required by the HotelTo coordinate all internal and external correspondence, incoming e-mail, and other assigned administrative dutiesTo provide a courteous, professional, efficient and flexible service at all times, following Sofitel Dubai Jumeirah Beach standards of performance, by e-mail, phone or in-personTo be fully conversant with all services and facilities offered by the hotelTo perform opening and closing procedures established for the Sales officeTo ensure that the Sales office and surrounding area is kept clean and organized at all timesTo monitor operating supplies and reduce spoilage and wastageTo ensure that all sales contracts follow the established Hotel Policies and ProceduresTo ensure that all credit and collection procedures that have been established by the Hotel are implemented following the established Credit Policies and ProceduresTo ensure that an efficient and accurate filling system, both manual as well as electronically is maintained at all timesTo project a warm, professional and welcoming image, in person or on the phoneTo be demanding and critical when it comes to departmental standardsFollowing up of assigned and "Walk-In" site inspections and in-house group arrangementsTo assist Groups and Events team with groups and MICE leads from initial contact, preparing the proposal, closely following up to ensure conversion, issuing contract and banquet event order and remain the customer liaison until the end of the eventKeeping up to date the hotel event systems with all information related to the leadTo ensure up to date Opera Cloud records of all corporate and group accountsTo keep and to safeguard all contacts and financial documentsTo utilize Opera Cloud for all accounts management functions and assist the assigned Sales Managers with the necessary follow-up, when they are out on sales callsTo ensure that the correct booking procedures are implemented, including group room and meeting program history, contractual agreements, room block analysis, etc.

Interact permanently with the Account Managers and other departmentsAct directly with the guest or client during the stay of groups and eventsQualificationsYou should ideally have a college diploma and relevant previous work experiences.

Good computer skills and perfect command of English is a must and any other language skills beside will be an asset.


Additional InformationOur commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
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