Senior Service Examiner

2 weeks ago

Dubai, Dubai, United Arab Emirates Otis Elevator Co Full time
  • Performs preventive maintenance, cleaning and other contractual works of assigned units, as per the route chart issued.
  • Conducts adjustments and repairs (planned & unplanned) for Otis products within the assigned area, with minimum assistance from the Team Lead - Mechanic.
  • Attends to equipment call-backs and conducts inspection and fault finding to return the equipment to service.
  • Identifies and reports abnormalities (interior as well as exterior), missing components etc. through the maintenance process to highlight safety concerns, implement corrective actions and generate upselling opportunities.
  • Inspects and recommends corrective actions for rebel/critical units (or units with high call back rate).
  • Co-ordinates with Otis Line Operators to ensure call backs are attended as per the defined service level agreements.
  • Completes timesheets, log cards, maintenance JHA, OSA forms, SVR sheets etc. associated with mechanical duties in timely manner.
  • Conducts operations within the client site rules and regulations, escalating potential conflicts with Otis safety guidelines.
  • Ensures all service/maintenance operations are conducted within the OTIS safe working procedures, WWJSSS requirement etc. and adequate personal protective equipment to minimize any safety concerns.
  • Supports other junior colleagues with service/maintenance operations at the client sites, acting as a buddy to help develop their skills further.
  • Reports any accidents, near misses, potential hazards, and unsafe conditions etc. that occur during work activity and impact the safety of the mechanics or end users to the Team Lead - Mechanic.
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