Business System Support Analyst
1 week ago
ESSENTIAL JOB FUNCTIONS
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Responsible for resolving issues and implementing process or system enhancements as required for the legacy business systems and new ERP system (Infor Syteline)
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Manage and obtain approvals for all change requests, particularly regarding scope and timelines
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Lead projects within a set of deadlines using established Project Management Methodology & Governance to meet or exceed customer project requirements
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Support end users in day-to-day activities
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Proactively identify, analyze, and mitigate project and system operational and financial risks
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Develop a strong working knowledge of the various departmental processes
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Analyze current business processes, recommending and implementing agreed process automation and improvements
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JOB REQUIREMENTS
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EDUCATION:
Bachelor's degree in computer science or similar.
EXPERIENCE
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5+ years of experience in Finance, Manufacturing and Supply chain processes and/or related systems
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5+ years of experience in managing and supporting ERP systems, ideally Infor Syteline or other Infor ERP systems
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***
REQUIREMENT
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Knowledge of and experience in supporting Infor's Syteline ERP environment strongly desired
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Database knowledge of MYSQL and MongoDB
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Knowledge of digital form design is desirable
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Knowledge of development tools such as Visual studio, SSMS, Report Builder is desirable
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Knowledge of Reporting and Analytic tools
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Knowledge of development technology such as. net, SQL, VB Script, PHP, Bootstrap is desirable
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Good understanding of PMP and Agile processes
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Demonstrates effective leadership ability to contribute to a matrix team environment resulting in significant overall team performance
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Good understanding and experience on modern software development methodologies and tools
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Ability to work with ambiguous and incomplete information. Resourceful and a Problem Solver
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Skills in managing time and organizing own work
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Work well under pressure and adhere to strict timelines; Ability to manage conflicting priorities
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Good verbal and written communication skills
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Ability to connect and communicate effectively in a team environment
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Ability to work under instruction and take guidance
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Must be able to operate computer and other IT equipment as the job requires
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Min Experience
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5 Years
Salary
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AED 10000
Temp/Perm
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Permanent
Location
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Abu Dhabi
Posted Date
:
February 14, 2024
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