Female Medical Receptionist

2 weeks ago


Dubai, Dubai, United Arab Emirates Dr Tang Acupuncture Clinic Full time
We need a female receptionist with at least 3 years experience in the medical field(clinic) in UAE. Must be fluent in English.

Salary 4500 AED + commission

Full job description:

  • Welcome patients and visitors.
  • Maintaining records and accounts receivables.
  • Answer telephone and chat inquiries for new and existing patients.
  • Assisting patient's inquiry and explain clinic services appropriately to patients.
  • Scheduling appointment bookings in the clinic calendar.
  • Fill cancelled/rescheduled appointments to ensure a full schedule.
  • Call patients for appointment confirmation.
  • Update daily task and log patients visit via EMR.
  • Must have knowledge in insurance claim forms and reimbursement protocols.
  • Patient registration via EMR and registration form.
  • Request patient feedback after completion of the service.
  • Collaborates and followup with other staff members to make sure that procedures are being done in a timely manner.
  • Running endofday reception reports
  • Log calls and inquiries.
Knowledge, skills, and abilities;

  • Languages
  • English, Arabic speaking is an added advantage
  • Must have good customer relation and excellent communication skills in both writing and speaking.
  • Must be computer literate. Knowledge of EMR
  • Strong interpersonal and relationship building skills.
  • Must be able to work effectively with doctors, personnel and patients in a variety of situations.
- background in marketing (preferred)

Requirements and Qualifications:

  • Minimum of 3 years working experience in a clinic set up as receptionist.

Salary:
AED4,500.00 per month

Experience:

- clinical receptionist: 3 years (required)

Language:

- fluent english (required)

Experience:

- medical field: 3 years (preferred)

Language:

- fluent english (preferred)
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