Manager, Digital Products, Emea

1 week ago


Dubai, Dubai, United Arab Emirates Marriott International, Inc Full time

Job Number

Job Category Sales & Marketing

Location Dubai Area Office, Central Park Towers Level 12, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

JOB SUMMARY


As a member of the Continent Digital team, this role contributes a high level of specialized knowledge in digital localization and supports shared and local digital priorities for global and continent teams.

It supports the leveraging of existing global digital platforms as well as their pull-through and localization.

It functions as Product Manager and Owner for specific products and/or feature areas within the Continent's digital ecosystem, leads the roadmaps relating to enhancing capabilities for locally relevant experiences, leads the engagement with key stakeholders and brings their expertise to the table to challenge the product status-quo and validates ideas/hypothesis to take products to the next level.


CANDIDATE PROFILE

Education and Experience

  • Undergraduate degree or diploma required.
  • Minimum 3 years of Digital Product Management experience required.
  • Technical product knowledge relating to web and app development required.
  • Marketing, ecommerce and digital marketing experience preferred.
  • User research and user experience design knowledge proferred.
  • Product Management/Ownership certification (or alternative Project Management certification) preferred.
  • Excellent software skills (MS Outlook, Word, Excel, PowerPoint and other relevant office automation tools) required.
  • Excellent stakeholder engagement, communication and time management skills required.

CORE WORK ACTIVITIES

Product Management

  • Contributes to global and continent product strategies, visions and roadmaps.
  • Assumes ownership and leads roadmap for specific products and/or feature areas within the continent's ecosystem.
  • Manages and prioritizes the product backlog according to business value and technical requirements.
  • Maintains Scrum artifacts and attends/leads ceremonies as required by development structure.
  • Leads assigned projects, e.g. relating to products or processes of special nature.
  • Conducts User Acceptance Testing (UAT) and manages release schedules.
  • Scopes out product enhancements as user stories comprehensive of testing scenarios.
  • Adopts a datadriven mindset in all work and ensures tracking optimization across the product suite.
  • Conducts data analyses and user research to validate product enhancement ideas/hypotheses.
  • Develops capability documentation for products and features deployed.
  • Follows company IT and privacy/compliance requirements, as well as UI guidelines.
  • Drives ongoing vendor management efforts, including accounting and resource optimization.

Expertise/Support Development

  • Learns and develops expertise on assigned topic, e.g. relating to SEO, UX, localization, etc.
  • Acts as Subject Matter Expert (SME) to team and stakeholders on expertise areas.
  • Drives and leads special efforts in terms of vendor/agency tendering and project management.
  • Contributes to support areas as assigned, e.g. Field Support Desk, stakeholder/field communications, etc.
  • Supports operational activities, e.g. access management, destination content, structural taxonomy, etc.
  • Manages pullthrough of global products and liaises with HQ partners on continent requirements.

Stakeholder Engagement

  • Acts as lead point of contact to stakeholders as assigned, incl. continent, area and field teams.
  • Gathers requirements from stakeholders and scopes them out into prioritized user stories in the backlog.
  • Educates stakeholders on existing and new capabilities, proposes opportunities and helps troubleshooting.
  • Propagates an agile product mindset and familiarizes stakeholders with benefits and considerations.
  • Advocates a selfservice operational approach with stakeholders and users.

MANAGEMENT COMPETENCIES

Leadership
-
Managing Change
  • Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
-
Problem Solving and Decision Making
  • Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.

-
Professional Demeanor

  • Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

-
Strategy Development

  • Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures succes


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