Front Desk Supervisor Jobs In Sharjah

1 week ago


Sharjah, Sharjah, United Arab Emirates Juma Al Majid Full time
Front Desk Supervisor Jobs In Sharjah | Juma Al Majid
About the job
  • Supervise front desk staff and ensure that they provide excellent customer service
  • Respond to guests inquiries and requests in a timely and professional manner
  • Monitor daily operations of the front desk, including check-ins, check-outs, and guest requests
  • Manage reservations and room availability
  • Ensure accuracy of billing and payment processes
  • Monitor and review guest feedback
  • Resolve customer complaints
  • Train and coach front desk staff
  • Monitor staff performance and provide feedback
  • Maintain a clean and organized front desk area.
Requirements
  • High school diploma or equivalent
  • Previous experience in a customer service role
  • Excellent interpersonal and communication skills
  • Proven leadership and organizational skills
  • Working knowledge of hotel management systems (Opera)

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