Customer Services Executive

1 week ago


Dubai, Dubai, United Arab Emirates Access World Full time

Access World Logistics LLC, part of Access World Group are a full-stack 3rd party logistics and warehousing services company, handling a range of commodities, FMCG, food products, as well as other general & project cargo.

We are strengthening our Customer Services team.

Job description and selection criteria:

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Designation: Customer Services Executive.

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Reporting line: Deputy General Manager.
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Place of work: Access World Logistics LLC, Plot # S30403, Street # S500, Jebel Ali Free Zone, Dubai, UAE.
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Working hours: hours, from Monday
  • Friday.
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Expected start-date: Immediate.

Roles and responsibilities:

  • Perform customerservices, logisticscoordination, and contractadministration functions.
  • Collaborate with the Operations team to ensure that shipments and services are executed in line with customer requirements.
  • Carryout inventory management in the Warehouse Management System.
  • Prepare documents for customsclearance purposes and maintain records thereof.
  • Provide salessupport to the commercial team and source freight services competitively with carriers / forwarders.
  • Assist in the preparation of Management Information Systems (MIS) reports.
  • Contribute towards the Company's goals through committed efforts in client retention, cost control and vendor development.
  • Uphold the Company's policies and procedures with respect to compliance, QHSSEC.
  • Execute additional tasks and administrative functions that may reasonably be assigned from time to time.

Recruitment criteria

  • A bachelor's degree in any discipline.
  • 3+ years of relevant work experience in supply chain & logistics functions.
  • Sound knowledge of shipping, Incoterms, customsdocumentation, warehouse management systems / ERP.
  • Intermediate MS-Excel skills.
  • UAE work experience, with good trackrecord.

Added advantage:

  • Experience with 3rd party logistics services company.
  • Familiarity with Jebel Ali Free Zone, and Dubai Customs procedures.
  • Multinational work experience.

Skills & traits:

  • Strong analytical, multitasking & timemanagement skills.
  • Sense of ownership and commitment.
  • Good interpersonal & communication skills.
  • Proactive team player, ability to work independently.

Short-listed aspirants shall be contacted before the end of March 2023.

Job Features:

Job Category:

Customer Service, Customer Services Executive

Experience:

3+ Years

Posted Date:

13/03/2023

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