System Administrator

1 week ago


Dubai, Dubai, United Arab Emirates Trapeze Group Limited Full time

Job Summary:
The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms. The role works across a number of areas of the business and supports both internal and customer platforms.

Job Description:

Job Title:
Systems Administrator

Reporting to:
Team Leader - Systems Administration

Direct Reports:
None

Purpose of Job

The Systems Administrator provides specialist BAU and project delivery skills across a number of Trapeze's critical infrastructure platforms. The role works across several areas of the business and supports both internal and customer platforms.

Key

Responsibilities:

Reporting to the Team Leader - Systems Administration and working collaboratively as part of a cross-functional team, undertake the following high-level responsibilities in a professional manner:
System Administration

  • Undertake BAU administration tasks across the following platforms:
  • Server and storage infrastructure
  • Virtualisation platforms
  • AWS and Azure cloud
  • Windows Server and workstation
  • Remote user support
  • Windows imaging, updates and patching
  • Database administration
  • Backup and recovery
  • Networking, routing and switching
  • Linux servers
  • Security
  • Manage service desk tickets to ensure timely resolution of incidents, requests and problems.
  • Resolve issues in a timely manner and proactively take measures to prevent from reoccurring
  • Monitor platforms to ensure any issues are detected and resolved before they become customerimpacting
  • Identify opportunities for process, platform or technology improvement
  • Ensure documentation is updated in a timely manner
Project Delivery

  • Implementation of new internal and customer platforms
  • Work as part of crossfunctional teams to ensure projects are delivered against time, cost and quality measures.
  • Assist with assessment of new technologies for suitability within the Trapeze environment
Desktop Support

  • Provide local IT support for Trapeze colleagues in Dubai as required
  • Take responsibility for managing IT procurement and IT inventory management for Dubai and Riyadh.
Other

  • Undertake any other reasonable tasks consistent with training and skill levels required for this position as requested.
Education and Experience

  • Relevant tertiary qualifications or an equivalent level of experience in a related role
  • 5 years demonstrable experience in a System Administration role across complex enterprise architectures supporting hardware, virtualization, networking and cloud.
  • Understanding of database architectures and related infrastructure design to optimize performance and reliability.
  • Experience with migration of onpremise platforms to public cloud infrastructure.
  • Track record of successful infrastructure project delivery.
Personal Attributes

  • Solutions driven with a focus on delivering the right outcomes for the business
  • Effective communication and interpersonal skills in dealings with team members and other stakeholders.
  • An attention to detail and an aptitude to learn
  • Mature and professional approach to work with an ability to instil a high level of confidence with others
  • Excellent troubleshooting and problem solving skills within a multifacetted environment.
  • A cooperative approach to "go the extra mile" to achieve results.
  • Ability to observe WH&S requirements associated with electrical equipment, datacenter environments, and server equipment handling
Travel/Other

  • The position may involve occasional travel between regions supported (Middle East, Australia, Africa).
  • The position will involve oncall roster rotation

Worker Type:
Regular

Number of Openings Available:
1

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