Social Media Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Limited Full time
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Position:
Social Media Manager ( Full time
# Property / Office:

Emirates Palace, Abu DhabiLocation:

Abu Dhabi, United Arab Emirates Key ResponsibilitiesWith the guidance of the Director of Marketing Communications, design and implement the hotel's social media and e-commerce strategy with KPIs.

Proactively plan creative, compelling, and targeted social media activity and campaigns.
Stay informed of upcoming trends and developments within the field of social media.
Research and develop new ways to leverage social content to improve performances.

Setting KPIs for social media agencies and using relevant social media monitoring tools to manage all of the resort's social channels.

Conduct competitive analysis studies on competition and provide recommendations on content changes for the resort's social channels.

Oversee all social media accounts of the resort, which includes F&B and Spa, through social media agencies and ensure accountability.

Prepare and implement the annual social media content strategy in accordance to brand.
Prepare bi-weekly posting and Instagram Stories for approval of the Director of Marketing Communications.

Plan and execute social media influencer campaigns, working closely with local and/or international influencers / KOLs and with the Assistant Public Relations Manager.

Collaborate with the eCommerce Manager to create and execute social media campaigns that will generate leads, drive quality traffic and fans/follower's engagement.

Community and crisis management on multiple social media accounts.
Prepare monthly reports on social media for distribution to department heads and executive committee.
Work closely with various departments to produce quality content for social media.
Writing, commissioning, and editing materials for a range of key hotel's audiences for use across all social media platforms.
Plan, organize and oversee all social media photography / videography sessions.

Key Competencies and QualificationDegree holder in Marketing or eCommerce Management or related disciplineAt least 2 years solid experience in similar capacity, preferably in luxury hospitality fieldExcellent communications skills, articulate and compelling communication styleAbility to write clearly in a variety of communication settings and styles, appropriate to relevant audiencesStrong attention to detailProven track record with project management skillsCapable of creative thinking, working with flair and imaginationGood writing skills in EnglishAdvertised:
08 Jan 2024

Arabian Standard TimeApplications close:
30 Apr 2024

Arabian Standard Time

Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place.

On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process.

Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office.

If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

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The Social Media Manager is responsible for developing and implementing social media strategies in order to increase online presence and improve marketing and sales efforts of the hotel and its outlets.

This position works closely with food & beverage, spa, leisure, membership and rooms to develop and execute the story telling at the resort.

Please note that any job offers made by Mandarin Oriental Hotel Group or by hotels managed by the Group are only made after the relevant interview and selection process has taken place.

On no occasion would the group or hotels under its management request money or payment during the recruitment and selection process.

Should you have any questions or concerns related to jobs advertised or offers made using Mandarin Oriental Hotel Group's name or the name of any of the hotels managed by the Group, please contact the Human Resources Department at the relevant hotel or corporate office.

If you have been subject to such recruitment fraud, we suggest that you contact the relevant police department to report the matter.

The Social Media Manager is responsible for developing and implementing social media strategies in order to increase online presence and improve marketing and sales efforts of the hotel and its outlets.

This position works closely with food & beverage, spa, leisure, membership and rooms to develop and execute the story telling at the resort.

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