Assistant Supervisor

1 week ago


Dubai, Dubai, United Arab Emirates Pinacle Trading LLC Full time

Assistant Supervisor Job Responsibilities

  • Manage, train, and monitor team members and team leads.
  • Direct and assign employees as needed to ensure all aspects of quality product or service delivery.
  • Monitor employee compliance with operational standards, along with other department and company policies and practices.
  • Manage and make appropriate adjustments to staffing levels, inventory levels, and production cost control.
  • Complete weekly inventory as needed.
  • Reinforce customer service standards and ensure all employees are focused on always serving the customer.
  • Assist in administrative duties including maintenance of files, records, and all required documentation.
  • Monitor equipment and purchase of materials to meet demands of location, shift, or season.
  • Establish performance goals according to company philosophy for employees' assigned role.
  • Perform personnel management functions that include hiring, terminating, maintaining discipline, administering performance reviews and wage changes.
  • Review sales reports, production reports, department expenses, labor costs, associate attendance reports, and other reports and documents related to company operations.
  • Review and make changes to personnel assignments with managers and supervisors to ensure that the best employees are in each position.
  • Make recommendations to manager according to production/service needs and production sales plans.
  • Coordinate workflow between departments and work areas.
  • Review accounts receivable and assist with collection as assigned by location manager.

Assistant Supervisor Requirements:

  • Bachelor's Degree in business management, HR management, or similar.
  • 25 years experience in a similar Assistant Supervisor role.
  • Extensive experience in compiling training materials and facilitating training.
  • Ability to enhance business knowledge among company employees.
  • Experience in liaising between management and employees.
  • Exceptional ability to motivate employees and foster teamwork.
  • Proficiency in monitoring and reporting job performance metrics.
  • Advanced knowledge of word processing, spreadsheet, and presentation software, including Microsoft Word, Microsoft Excel, and Prezi.
  • Working knowledge of standard technology used in the industry (e.g., POS, project tracking, bookkeeping, word processing).
  • Excellent interpersonal and communication skills.


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