Front Desk Receptionist

1 week ago


Jumeirah, United Arab Emirates MERAKI FITNESS Full time

Responsibilities include, but are not limited to:

  • Creating an excellent first impression of the studio by providing a warm welcome, tidy appearance and pleasant manner at all times
  • Enrolling new members and assisting current members with their queries
  • Greeting members and users of the as they come through reception
  • Checking in members and verifying memberships
  • Providing information on classes and availability
  • Ensuring that adequate stocks of products with proper inventory.
  • Ensuring the safety and security of visitors, members and staff at all times and taking a responsible attitude towards maintaining the premises.
  • Serving customers, taking payments and accurately prepare accounting reports at the end of each shift.
  • Welcoming members and visitors to the studio and providing accurate information concerning classes.
  • Handling telephone enquiries professionally at all times.
  • Maintaining a clean and tidy environment, both behind and in front of the counter
  • Recording and keeping clear and accurate records of all queries, complaints, lost property and repairs and ensuring the information is delegated to, and resolved by, the relevant department
  • Undertake other duties, of a similar professional nature and commensurate with the role, at the request of the Management.

Additional:

  • Committed to working within a framework that encourages equality of opportunity and diversity
  • Ability to attend work during evenings and weekends, holidays if needed
  • Committed to ensuring the safety or members and guests at all times
  • Uphold safe and efficient workplace policies and practices
  • Undertake supervision and training
  • Maintain records, and compile monitoring data as requested

Competencies:

  • Excellent written and oral communication skills in English (other language skills are a benefit)
  • Excellent word processing and IT skills, including a range of software packages and comprehensive capabilities in Microsoft Office (Word, Excel, Power Point and Outlook Express).
  • Honesty and reliability; The ability to work at his/her own initiative and to tight deadlines;
  • Flexibility and adaptability to juggle between a range of tasks and work extra hours to meet deadlines;
  • An understanding of confidentiality issues and the use of discretion;
  • Serve as a good example to other staffs with proper grooming and behavior.

Salary:
AED1, AED2,000.00 per month

Ability to commute/relocate:

  • Jumeirah: Reliably commute or planning to relocate before starting work (preferred)
Expected Start Date: 25/01/2021

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