Spa Receptionist general SPA
4 months ago
United Arab Emirates
Emaar Properties
Full time
Genuine service personality, with high EQ.- Preferably at least 1 year of similar experience in a 5star hospitality industry.
- A strong command of both written and spoken English is required; additional language is an asset.
- Minimum of a high school diploma is required / College degree in Hotel Management or a related field is preferred.
- Ensure all operational tasks are conducted in line with the service standards and procedures.
- Go the extra (s)mile where possible.
- Prevent complaints and ensure adequate service recovery where needed.
- Proactively communicate with fellow Ambassadors, always with the guests interests at heart.
