Recreation Receptionist

We're searching for a recreation receptionist at our luxury property, your main responsibility is to provide exceptional customer service to hotel guests and members.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:

• You will be responsible for scheduling appointments for spa services, and other treatments.
• Also responsible for processing payments for spa services, including cash, credit cards, and gift certificates. You may also be responsible for maintaining financial records and balancing the cash float at the end of each shift.
• Responsible for providing excellent customer service to spa guests, including answering questions about services, providing recommendations, and addressing any complaints or concerns.
• You will be responsible for maintaining a clean and organized spa area, including treatment rooms, relaxation areas, and locker rooms. You will also be responsible for ensuring that towels, robes, and other supplies are stocked and readily available.
• You may be responsible for promoting spa services and packages to guests, as well as maintaining marketing materials, such as brochures and flyers.
• Responsible for performing various administrative tasks, such as maintaining records, booking inventory, and preparing reports.

What We need from you:

• Strong communication skills, attention to detail, and the ability to multitask are also essential.

What you can expect from us:
We give our people everything they need to succeed.

From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work.

IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment.

We know that to work well, we need to feel well - both inside and outside of work - and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you'll become part of our ever-growing global family.

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