ICT Support Team Lead

1 week ago


Dubai, Dubai, United Arab Emirates Mediclinic Middle East Full time
ICT Support Team Lead | Mediclinic Middle East Dubai

Mediclinic Middle East is part of Mediclinic International, a private hospital group with three operating platforms in Southern Africa (South Africa and Namibia), Switzerland and the United Arab Emirates, and a 29.9% shareholding in Spire Healthcare, a UK-based healthcare group with 38 hospitals.

To provide first line support via the MCME ICT service desk or onsite at business unit level to resolve ICT technical problems for users and assign ICT tasks to the team to ensure appropriate distribution of workload.

ICT Support Team Lead | Mediclinic Middle East Dubai | Apply Now

Bachelor Degree in Computer Science or ICT equivalent degree from an accredited institution

Certification in ITIL v3 Foundations

REQUIRED EXPERIENCE

At least 3 years' experience in an ICT support service environment

REQUIRED JOB SKILLS AND KNOWLEDGE

First line hardware and software technical problem solving skills

ITIL Service Management based skillset for Incident, Change, Problem and Request management

Customer relationship management

Verbal and written communication skills in English

IT service management tool

Don't miss out on this exciting opportunity – apply now at


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