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Category Manager

3 months ago

Dubai, Dubai, United Arab Emirates Talabat Full time

When you think of food delivery in the MENA region, we'd be pretty surprised if talabat didn't pop into your mind first Since delivering our first order in Kuwait in 2004, we've grown quite a lot over the past 17 years.

Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less


Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate.

Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region.

Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers.

talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.


We're looking for a Regional Pricing & Promotions Category Manager to join the team and focus on growing our own Grocery Store "tMart", which is the region's first cloud store concept offering 30-minutedelivery of groceries at hypermarket prices.

The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq

What's On Your Plate?

  • Lead with countries on developing a pricing strategy that meets our objectives by country o Lead with countries on identifying our target competitors, collecting retail audits, Setting the pricing matrix, and support on testing and analyzing results
  • Do regular maintenance for the pricing strategies of the countries and resolve items with margin erosion, and items that jeopardize our price perception
  • Lead discussions with price scrapping providers to enhance results and data accuracy
  • Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
  • Evaluate compliance with the pricing strategy by country based on pricing tools and guidelines
  • Lead with country teams on implementing the promo trade plans and identify regional events
  • Lead with marketing teams on communication channels for campaigns to reach existing and new customers
  • Lead with country teams on assessing the performance & ROI of each campaign and support them on taking proper decisions
  • Set proper targets for promo contribution by country depending on market dynamics and company objectives
  • Coordinate with marketing teams on developing new marketing tools that help us acquire new customers and retain existing ones
  • Lead with country teams on doing Delivery fee experiments and testing to optimize financials and drive affordability
What Did We Order?

  • You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
  • You have built teams and led crossfunctional projects at scale.
  • You are very detailoriented, structured and know how to prioritize you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
  • You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
  • You are able to interact with seniorlevel executives and can manage the expectations of multiple stakeholders.
  • You are someone energized by the unknown and look forward to learning each day on the job.
  • You have excellent analytical and communication skills, and always like to be handson with several tools.
  • Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
  • Language skills: Fluent English and Arabic would be highly advantageous.