Urgent Care Program Director

2 weeks ago


Dubai, Dubai, United Arab Emirates ClickJobs Full time

Responsibilities

  • Organizational and administrative duties:
  • Provide oversight of the program through monitoring, reporting, and quality assurance activities
  • Provide programmatic, clinical and quality supervision to Care Coordinators and Patient Navigators
  • Manage administrative and programmatic aspects of the program, including budgeting, reporting, chart reviews, and liaison with grantor (if applicable)
  • Communicate with staff and partner organizations regularly and concisely
  • Oversee the day-to-day functioning of the program
  • Maintain a strong referral system and ensure that all contractual service delivery targets are met
  • Collaborate with health care providers (such as primary care physician, mental health workers, nurses) to ensure that the full continuum of care is brought to HIV-positive clients
  • Oversee ongoing quality management activities and integrate quality improvement into daily program operations
  • In some cases, organizes or leads staff training sessions
  • In some cases, provides clinical supervision to Patient Navigators and/or Care Coordinators

Qualifications

  • Personal characteristics and skills
  • Commitment to the mission of care coordination
  • Commitment to quality improvement
  • Interpersonal skills and the ability to communicate concisely and positively to Care Coordinators and Patient Navigators
  • Communication skills to negotiate expectations and carry out protocols
  • Possess initiative and problem-solving skills
  • Strong sense of teamwork and team-building

Education And Experience

  • MPH, MSW, MPA, MBA—or—BSN, PA, NP with formal managerial training
  • 3 years minimum of managing similar services
  • Strong understanding of cultural competency with the target population
  • Computer literacy necessary


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