Counter Sales Executive

1 week ago


Dubai, Dubai, United Arab Emirates Kapico Group Holding Company Full time



ROLE:
COUNTER SALES EXECUTIVE


  • Assists all customers (retail and showroom) in selecting required parts in a friendly, professional and efficient manner.
  • Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
  • Answers phone calls, providing price quotes and other information.
  • Reviews estimates of the parts that are ordered are correct and all pricing is in line with the estimate.
  • Provides high level of service to internal and external customers.
  • Notifies outofstock parts or materials that need immediate attention.
  • Locates outofstock parts from outside source and submits an emergency order, if necessary.
  • Notifies the service advisor and the customer when special ordered parts have been received.
  • Notifies all parts have arrived and when they will be delivered.
  • Follows up on backordered parts.
  • Assists outside sales representatives with their orders.
  • Makes sure all internal requests for parts are billed on service repair order.
  • Receives payment from retail customers or obtains credit authorization.
  • Ensures that all charge sales are signed by the customer.
  • Ensures that all customers receive their copy of the invoice.
  • Issues credit for parts returned, ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified.
  • Issues and tracks requested shop tools to technicians.
  • Keeps orderly records of all repair orders, invoices, insurance estimates and specialorder parts.
  • Sets up orders for daily shipment, delivery or pickup.
  • Solicits assigned accounts by phone.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.

Automotive Parts Counter - Education and/or Experience

  • Graduate or Diploma Holder
  • Basic Computer Knowledge
  • 23 years of experience from the same industry

SALARY
AED 2,000 - 2,500

Full-Time Role

NATIONALITY:

Indians (preferred)

Job Types:
Full-time, Permanent

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