Industry Advisor- Travel, Transportation And Hospitality, South EMEA

4 weeks ago


Dubai, Dubai, United Arab Emirates Salesforce, Inc. Full time

Travel, Transportation And Hospitality Industry Advisor, South EMEA

The South EMEA Industry Advisory team helps our local sales teams to maintain our 10+% pa growth in key industries such as Retail, Fins, Banking and Travel, Transportation and Hospitality.
The Industry Advisory team achieves this through external engagement with customers on a 1:1 basis or through speaking slots at events and through internal enablement and support to the sales teams with industry expertise. The team executes a playbook with 5 work-streams to help our sales teams achieve this high level of growth:

  1. Industry Accounts : Work as part of the extended account teams on the top strategic accounts for an Industry in South EMEA, providing bespoke industry expertise in a customer-facing capacity to develop and progress large sales opportunities. This includes presenting at Salesforce events and 3rd party conferences with c-level customers.
  2. Industry Community & Board : Set up and run South EMEA Sales industry communities within the Salesforce South EMEA Sales and supporting organization (e.g., organize training sessions, presentations by customers to our teams and run enablement workshops).
  3. Industry Sales Assets and Thought Leadership : Identify the industry sales assets (including value propositions, industry trends, points-of-view, C-level challenges and strategic value of technology) and leverage them to enable all customer-facing teams and to publish online (e.g., LinkedIn) or through Salesforce white papers that can also be presented at Salesforce events and 3rd party conferences.

The Role

The ideal candidate will be in a high-profile role to maintain and execute our playbook for the TTH Industry in South EMEA. In this role you will cover the following areas:

  • Work directly with key customers and prospects of the region, bringing strong industry understanding, structured problem-solving, strategic clarity, and executive presence.
  • Conduct relevant customer and industry research to support our industry sales teams and develop industry thought-leadership and industry points-of-view.
  • Adapt existing industry sales kits and re-usable assets to assist our sales teams in their customer engagements.
  • Present at Salesforce events and 3rd party conferences on industry topics.
  • Lead our industry-focused communities across South EMEA for aligning our sales teams around best practice and knowledge sharing.
  • Present to and consult with Salesforce local and EMEA management on business trends with a view to developing new industry programs and demand generation activities.

Skills / Attributes Needed

  • Strong analytical background, ideally at a Tier 1 strategy consulting firm to an Engagement Manager / Senior Engagement Manager level.
  • MBA preferred, but not required.
  • 3/4 years experience in Top Tier Company of the TTH Industry in a management role in functions like Sales/Marketing/Business Development/Digital.
  • Entrepreneurial spirit and confidence to pick up and lead new projects.
  • Experience in dealing with senior leaders plus good networking and strong influencing skills.
  • Ability to lead and influence extended teams without formal line-reporting authority.
  • Ability to take a practical approach to business development.
  • Willing to travel (inside South EMEA) to support ongoing activities, key opportunities ( 30% of time).
  • Good Line Of Business communication, and ability to present the industry concept internally (e.g., to Sales teams) and externally (in front of senior client or at events).
  • Fluency in English is essential. Arabic is a plus.


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