Service Engineer

4 weeks ago


Abu Dhabi, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time

Customerrelationshipmanagement

Accountablefor customer satisfaction through quality of service and precisecommunication

Accountablefor equipment safety andperformance

Accountablefor selling servicerepairs

Accountablefor resolving customer service qualitycomplaints

Accountablefor resolving customers invoicing complaints related to maintenanceoperations

Serviceoperations

Accountablefor the endusers the sites and the technicianssafety

Accountablefor the delivery of service according tothe service contract requirements the time limits the ALARABIA quality standards and the localregulations

Accountablefor the control of the field operations costs and the profit margin

Accountablefor service repairssales

Accountablefor managing the third party inspections visits and followupactions

Validatesthe service contract technical terms with thesalesperson

Accountablefor supporting the maintenance of any third party equipment cominginto the maintenancebase

Responsiblefor helping the call centre agent solving technician calloutassignment conflicts (priorities & trouble shooters fitterschedule)

Accountablefor solving and closing the open callouts and reacting in case ofstopped equipment and/or safetyissues

Accountablefor reducing the callouts in hisarea

Accountablefor the timely completion of the planned maintenancevisits

Accountablefor the planned maintenance scheduling andoptimizedrouting

Responsiblefor performing siteaudits

Responsiblefor investigating accidents and following company policy onevidence custody and internalreporting.

Responsiblefor the control and authorization ofovertime

Peoplemanagement /Leadership

Accountablefor the performance of his assignedtechnicians

Accountablefor maintenance technicians motivation and competencedevelopment

Accountablefor determining and checking technicians performanceobjectives

Accountablefor communication to his technicians &conducting of the weekly tool boxmeeting

Accountablefor managing technician annual leave absences and backup andcallout technicianscheduling

Accountablefor technician timesheet validation prior topayroll

Accountablefor equipment assignment to technician and technician workloadbalancing

Responsible of defining thetechnician capacity need and for the technician hiring andselection process.

  • Accountablefor defining authorizing replacement managing technician s toolsvans phone andinstruments


Requirements

Bachelor sDegree inEngineering

512years experience in the samefield

Engineeringstandards and codes ofpractice

Contract andcommercialknowledge

Negotiationskills

Teamleadership

Computerskills

Planningskills

Procurement andsellingskills

Ability to planorganize lead and monitor team efforts to their successfulcompletion

Excellent inEnglish Language Arabic would be anadvantage



BenefitsAsper UAe law
Bachelor s Degreein Engineering 5-12 years experience in the same field Engineeringstandards and codes of practice Contract and commercial knowledgeNegotiation skills Team leadership Computer skills Planning skillsProcurement and selling skills Ability to plan, organize, lead, andmonitor team efforts to their successful completion Excellent inEnglish Language, Arabic would be an advantage
  • Process Engineer I

    4 weeks ago


    abu dhabi, United Arab Emirates The Chemical Engineer Full time

    51,000 people. 49 countries. Over 120 office locations.We’re not just engineers. We’re a global team of data scientists, consultants, construction workers andinnovators all working to create a better tomorrow. Every day, we help customers in energy, chemicals andresources get one step closer to solving our planet’s toughest issues. Climate change. The...

  • Service Engineer

    4 weeks ago


    Abu Dhabi, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time

    Customer relationship management Accountable for customer satisfaction through quality of service and precise communication Accountable for equipment safety and performance Accountable for selling service repairs Accountable for resolving customer service quality complaints Accountable for resolving...


  • Abu Dhabi, United Arab Emirates NMDC Group Full time

    Bachelor’s degree in Engineering.• 15 years’ experience in the Oil & Gas industry out of which minimum of 6 years’ experience in a managerial role in the domain of Project Control, Project Management, Contract Administration, Project Management, Administration and Estimation.• Knowledgeable in Risk Management.• Reliant,...

  • Service Engineer

    7 days ago


    abu dhabi, United Arab Emirates Juma Al Majid Holding Group L.L.C. Full time

    Accountable for customer satisfaction through quality of service and precise communicationAccountable for equipment safety and performanceAccountable for selling service repairsAccountable for resolving customer service quality complaintsAccountable for resolving customers invoicing complaints related to maintenance operationsService operationsAccountable...

  • ELV Engineer

    2 weeks ago


    Abu Dhabi, United Arab Emirates SKLD MANPOWER SERVICE Full time

    Roles & ResponsibilitiesDesign and oversee the implementation of ELV (Extra Low Voltage) systems for various projects.Ensure compliance with relevant codes, standards, and regulations.Prepare and review technical drawings, specifications, and other project documentation.Collaborate with architects, engineers, and other stakeholders to develop comprehensive...

  • Service Engineer

    3 weeks ago


    abu dhabi, United Arab Emirates Al Nasr General Services Est. Full time

    The job posting is outdated and position may be filledUsing various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and...

  • ELV Engineer

    7 days ago


    abu dhabi, United Arab Emirates SKLD MANPOWER SERVICE Full time

    Roles & ResponsibilitiesDesign and oversee the implementation of ELV (Extra Low Voltage) systems for various projects.Ensure compliance with relevant codes, standards, and regulations.Prepare and review technical drawings, specifications, and other project documentation.Collaborate with architects, engineers, and other stakeholders to develop comprehensive...


  • abu dhabi, United Arab Emirates NMDC Group Full time

    • 15 years’ experience in the Oil & Gas industry out of which minimum of 6 years’ experience in a managerial role in the domain of Project Control, Project Management, Contract Administration, Project Management, Administration and Estimation.• Knowledgeable in Risk Management.• Reliant, creative, dynamic and results oriented.• Excellent...


  • abu dhabi, United Arab Emirates ABB Schweiz AG Full time

    Senior Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually...

  • Service Engineer

    3 weeks ago


    abu dhabi, United Arab Emirates PROWORKS Recruitment Services Full time

    The job posting is outdated and position may be filledUsing various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and...

  • Service Engineer

    3 weeks ago


    abu dhabi, United Arab Emirates Candor Human Resources Consultancy Full time

    Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance...

  • Service Engineer

    3 weeks ago


    abu dhabi, United Arab Emirates United International Group L.L.C Full time

    Using various strategies and tools to provide effective solutions to customers' concerns.Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.Promptly following up on service requests and providing customer feedback.Monitoring equipment and machinery performance and developing preventative maintenance...


  • abu dhabi, United Arab Emirates Raqmiyat Dubai Full time

    Effective Communication Skills: Demonstrates excellent verbal and written communication skills, including proficiency in email and customer service protocol. User Support Experience: 5 years of experience in handling end-user calls, managing incidents and service requests, and handling application crash issues is required. Technical Expertise: Experience...


  • abu dhabi, United Arab Emirates Al Nahiya Group Full time

    The job posting is outdated and position may be filledPerform start-up, troubleshooting, repair, of turbo compressorsTechnical Data Supply, Field ReportingTechnical support and training Customers & AgentsPrimary Investigation and Analysis of Hanwha Equipment Failure/Damaged During Commissioningsupport another department if necessarynon-oem business field...


  • abu dhabi, United Arab Emirates MPH Full time

    Commissioning Manager Engineering Services Commissioning Manager Engineering Services Qualifications & Experience Required:Mandatory minimum experience in a similar position: 10 Years with managerial responsibilitiesDegree: Bachelor's degree in engineering or equivalentProfessional experience: 20 years minimum.Project management skills...


  • Abu Dhabi, United Arab Emirates Core42 Full time

    Co-d esign, implement, and manage applications and services for hybrid virtualization and containerized p latforms b ased on OpenStack, VMware VCF and/or Red Hat OpenShift ensuring platform stability, performance and compliance with industry standards and best practices.Collaborate with architecture and engineering teams on technology stack component...


  • abu dhabi, United Arab Emirates Core42 Full time

    Co-d esign, implement, and manage applications and services for hybrid virtualization and containerized p latforms b ased on OpenStack, VMware VCF and/or Red Hat OpenShift ensuring platform stability, performance and compliance with industry standards and best practices.Collaborate with architecture and engineering teams on technology stack component...


  • Abu Dhabi, United Arab Emirates NMDC Group Full time

    Bachelor’s degree inEngineering.• 15 years’experience in the Oil & Gas industry out of which minimumof 6 years’ experience in a managerial role in the domainof Project Control, Project Management, Contract Administration,Project Management, Administration andEstimation.• Knowledgeable in RiskManagement.• Reliant, creative, dynamicand results...


  • abu dhabi, United Arab Emirates ABB Schweiz AG Full time

    Marine Service EngineerTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions. Together, we are embarking on a journey where each and every one of us, individually...


  • abu dhabi, United Arab Emirates MPH Consulting Services Full time

    We are looking for Package Quality Engineering Services for one of our clients with the following details:Location : Abu Dhabi, UAEDuration : 12 months, renewable.Rotation : ResidentTentative Start date : Jun 2024Qualifications And Experience RequiredQualification: Engineering degree, Diploma in Quality, Experience in Welding/NDT all phases of EPC Degree:...