Sales Associates

2 weeks ago

Dubai, Dubai, United Arab Emirates MAJID AL FUTTAIM Full time
Roles and responsibilities

A Sales Associate is a key member of the retail or sales team, responsible for assisting customers, driving sales, and ensuring a positive shopping experience. The role involves customer interaction, product knowledge, and meeting sales targets. Below is a detailed overview of the skills, responsibilities, and career growth opportunities for a Sales Associate:

Key Skills for a Sales Associate

  1. Customer Service Skills
    • Communication : Ability to engage with customers clearly and professionally, both in person and over the phone or online.
    • Active Listening : Understanding customer needs, preferences, and feedback to make tailored product recommendations.
    • Empathy and Patience : Addressing customer concerns, complaints, or questions with understanding and care.
    • Relationship Building : Developing rapport with customers to encourage repeat business and loyalty.
  2. Product Knowledge
    • In-Depth Product Understanding : Knowing the features, benefits, and uses of the products or services you're selling.
    • Market Awareness : Staying informed about trends and competitor products to offer up-to-date recommendations.
    • Cross-Selling and Upselling : Suggesting complementary products to increase the average transaction value.
  3. Sales Skills
    • Persuasion : Effectively encouraging customers to make a purchase while addressing any objections.
    • Negotiation : Handling pricing, discounts, or promotions while ensuring customer satisfaction.
    • Goal-Oriented : Working to meet or exceed sales targets and performance metrics.
    • Closing Techniques : Using appropriate methods to finalize sales and ensure customer satisfaction.
  4. Organizational and Time Management Skills
    • Product Stocking : Managing inventory, replenishing shelves, and keeping the sales floor organized.
    • Multi-tasking : Balancing customer interactions, cashier duties, and restocking products during busy periods.
    • Point-of-Sale (POS) Systems : Efficiently using checkout systems for processing payments and returns.
  5. Teamwork
    • Collaboration : Working closely with team members to meet sales goals and provide consistent customer service.
    • Flexibility : Adapting to changes in the store layout, promotions, or customer needs.

Key Responsibilities

  • Greet customers as they enter the store and assist them in finding products.
  • Provide product recommendations based on customer needs and preferences.
  • Answer customer questions and provide information about product features, warranties, and services.
  • Process sales transactions, returns, and exchanges using the POS system.
  • Maintain a clean and organized store environment, ensuring products are well-displayed.
  • Meet or exceed sales targets and contribute to team sales goals.
  • Handle customer complaints and resolve issues in a timely manner.
  • Assist with stock management, restocking shelves, and inventory control.
  • Stay informed about promotions, sales, and new arrivals.
Desired candidate profile
  • Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
  • Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
  • Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
  • Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
  • Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
  • Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
  • Use Advanced Selling Skills in Order to Better Support the Customer's Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom.
  • Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.

REQUIREMENTS:

  • High School Certificate
  • 1-2 Years Industry Experience
  • Good Communication Skills
  • Excellent Customer Service
#J-18808-Ljbffr

  • Sales Associate

    5 days ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    Fernandes & Associates: A Reputed Jewellery Outlet ChainWe are looking for a skilled Sales Associate to work with our indoor sales team in Dubai. As a key member of our team, you will be responsible for providing excellent customer service and meeting sales targets.To be successful in this role, you will need to have a minimum of 2 years experience in retail...

  • Sales Associate

    7 days ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    We are seeking a talented Sales Associate to join our team at Fernandes & Associates. As a key member of our indoor sales staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Assist customers in selecting the perfect piece of jewelryMaintain a thorough...

  • Junior Sales and Reception Associate

    7 days ago

    Dubai, Dubai, United Arab Emirates Blue Moon Estate Sales of Grand Rapids-Lakeshore Full time

    Job DescriptionWe are looking for a highly organized and detail-oriented Junior Sales and Reception Associate to join our team at Blue Moon Estate Sales of Grand Rapids-Lakeshore. As a key member of our front desk and sales team, you will be responsible for managing the front desk, handling sales calls, and supporting our business operations.About the Role:-...

  • Luxury Property Sales Associate

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Blue Moon Estate Sales of Lexington and Louisville Full time

    We are excited to be working alongside our client, a luxury boutique real estate brokerage based in the UAE. With extensive experience and knowledge in the market, we are looking for experienced secondary market sales professionals who are interested in joining a company that will deliver a platform to take their real estate career to the next level.Key...

  • Sales Director

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Infinium Associates Full time

    About the RoleInfinium Associates is seeking a highly motivated Sales Manager to join our team. As a Sales Manager, you will play a critical role in driving business growth and expanding our market share in the real estate brokerage domain.Key ResponsibilitiesAchieving allocated sales targets and managing direct sales and/or agents.Building and maintaining...

  • Indoor Sales Expert

    5 days ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    Indoor Sales Expert WantedFernandes & Associates, a reputable jewellery outlet chain in Dubai, is seeking an experienced Indoor Sales Expert to join their team.As a key member of our team, you will be responsible for providing outstanding customer service and meeting sales targets.To be successful in this role, you will need to have a minimum of 2 years...

  • HVAC Sales Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    Company OverviewFernandes & Associates is a leading provider of innovative solutions for the mechanical systems industry. With a strong reputation for excellence, we are seeking a highly skilled and motivated Sales Engineer for Mechanical Solutions to join our team.

  • Sales Professional

    6 days ago

    Dubai, Dubai, United Arab Emirates Infinium Associates Full time

    We are seeking a Sales Professional with expertise in Sea Freight to join our team at Infinium Associates.Key Responsibilities:Spearhead logistics service sales and establish strategic partnerships with clientsCollaborate with cross-functional teams to deliver customized solutionsRequirements:Bachelor's degree in business or a related fieldMinimum 3 years...

  • Executive with A&D Sales Experience

    1 week ago

    Dubai, Dubai, United Arab Emirates NSR Associates Full time

    About the CompanyNSR Associates is a leading provider of sales solutions in the A&D sector. Our team of experts has extensive knowledge of the industry and a proven track record of delivering results-driven solutions.The Job DescriptionWe are seeking an experienced Aerospace and Defense Sales Professional to join our team. The successful candidate will have...

  • Associate Director, Business Development, Middle East Practice

    2 days ago

    Dubai, Dubai, United Arab Emirates Cambridge Associates LLC Full time

    Due to continued success, Cambridge Associates is excited to hire client solutions associate director to join our Middle East & Africa practice. The client solutions associate director will work closely with the MEA Senior Director Client Solutions and broader client solutions team, the MEA Practice Head, and specific investment teams within Practice to...

  • Aerospace and Defense Sales Professional

    1 week ago

    Dubai, Dubai, United Arab Emirates NSR Associates Full time

    About UsAt NSR Associates, we pride ourselves on delivering exceptional sales solutions in the A&D sector. Our team of experts works closely with clients to understand their unique requirements and provide tailored services that meet their needs.The OpportunityWe are seeking a Strategic Business Growth and Development Executive to join our team. The...

  • Sales Associate

    1 week ago

    Dubai, Dubai, United Arab Emirates vacancies - jobboard Full time

    Category: Sales Career Level: Experienced (Non-Managerial) Experience: 2 Years Required Qualification: Sales Requires Traveling: No Salary: AED Salary Type: Per Month Total Vacancies: 5 DescriptionWe are seeking a dynamic and motivated Sales Associate at a hotel in Dubai. As a Sales Associate, you will play a key role in driving sales and revenue growth for...

  • Sales and Business Development Specialist

    1 week ago

    Dubai, Dubai, United Arab Emirates NSR Associates Full time

    About NSR AssociatesAt NSR, we pride ourselves on delivering exceptional sales solutions in the A&D sector. Our team of experts works closely with clients to understand their unique requirements and provide tailored services that meet their needs.The RoleWe are seeking a highly skilled Sales and Business Development Executive to join our team. The successful...

  • Sales Associate

    4 weeks ago

    Dubai, Dubai, United Arab Emirates Nonstop Travel Tourism & Events Full time

    Direct message the job poster from Nonstop Travel Tourism & EventsRole DescriptionThis is a full-time on-site role for a Sales Associate at Nonstop Travel Tourism & Events in Dubai. The Sales Associate will be responsible for promoting and selling travel packages, handling customer inquiries, assisting with booking arrangements, and providing exceptional...

  • Senior Sales Executive Opportunity

    2 days ago

    Dubai, Dubai, United Arab Emirates Fletcher Piccolo Associates Full time

    About Us:Fletcher Piccolo Associates is a pioneering force in the water treatment industry, shaping the landscape of water and wastewater treatment. Our company overview highlights our commitment to excellence and innovative solutions.Position Overview:This executive role demands a strategic thinker who can lead a dynamic team towards exceptional...

  • Retail Advisor

    7 days ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    Fernandes & Associates invites applications for the position of Retail Advisor. As a key member of our indoor sales staff, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers.Job Description:Fernandes & Associates is a leading jewelry outlet chain based in Dubai, offering a wide...

  • Sales Associate

    1 week ago

    Dubai, Dubai, United Arab Emirates Dubai Job Full time

    Job OverviewWe are seeking a highly skilled and experienced Sales Associate to join our team at Dubai Job. The successful candidate will be responsible for providing exceptional customer service, handling cash transactions, and maintaining store operations.

  • Sales Associate

    4 days ago

    Dubai, Dubai, United Arab Emirates Estemarat Group Full time

    Job Overview:We are seeking a skilled Sales Associate to join our team at Estemarat Group. This role involves handling customer transactions, providing excellent service, and ensuring the accurate processing of payments.

  • Mechanical Systems Representative

    1 week ago

    Dubai, Dubai, United Arab Emirates Fernandes & Associates Full time

    About the RoleWe are looking for a results-driven Sales Engineer with a proven track record of success in sales and account management. The ideal candidate will have a strong background in mechanical systems and be able to effectively communicate with clients and internal stakeholders. As a Sales Engineer, you will play a key role in driving business growth...

  • Sales Associate

    2 weeks ago

    Dubai, Dubai, United Arab Emirates Climbing Mountains Full time

    About the RoleThe Sales Associate will be responsible for promoting brand image and using sales techniques to maximize revenue. Duties include communicating with potential owners, setting up preview package sales/tours, and providing details about attending a sales presentation.Key Responsibilities:Promote brand awareness internally and externallyCommunicate...