User Experience Manager
4 months ago
- Build relationships with peerswithin and external clients &partners.
- Advise and support across every stageof the project lifecycle.
- Ensure designdecisions align with the needs of end users and clientbusinesses.
- Proactively involve businessstakeholders in the design process.
- Thrive oncollaboration & feedback and present ideas to seniorstakeholders and executives.
- Lead and overseeat least 2 UX, UI, and Interaction Design projectteams.
- Set craft quality standards acrossqualitative & evaluative research, insight articulation,experience modelling, user experience design, visual &interaction design, and testing.
- Collaboratewith technology stakeholders to align with the group's techinfrastructure.
- Lead teams in developinginsights, defining opportunities, envisioning concepts, andcreating meaningful user feedback loops.
- Bepart of discipline leadership, shaping and curatingdomains.
- Nurture the growth of each domain byimplementing contemporary toolsets &frameworks.
- Own each assigned project and beaccountable for its outcome.
- Manage and developdirect reports and their juniors.
- Mentor,coach, guide & support your team and participate in talentidentification & acquisition.
- Craftapproaches, write proposals, and present them tostakeholders.
- Identify additional opportunitiesto extend projects beyond initialscopes.
- Create content for thought leadershipactivities.
Requirements:
- 15+years of professional experience in UX/UIdesign.
- Experience in a consultancy/agency witha strong design culture.
- Stakeholder-centricdesign strategy & consultingapproach.
- Track record as a design leaderdelivering strategies, systems, services &products.
- Fluency in conceptualizing anddeveloping journeys &blueprints.
- Ability to balance strategicthinking, world-class craft, and businessimpact.
- Strong leadership and collaborationskills.
- Excellent presentation &storytelling skills.
- Knowledge of bestpractices & industry trends in design &experience.
- Grounded experience in contemporarydesign research, prototyping & testingtools.
- Entrepreneurial spirit, pragmatic, andwelcomes ambiguous challenges.
- High peer,end-user, and client satisfaction.
- Brilliantorganizational skills.
- Affinity for values anda deep desire to create impactful services, products &experiences.
- Expert knowledge of design,prototyping & testing tools such as Figma, Sketch, AdobeXD, etc.
- Willingness to travel for work whenrequired.
- Business-level proficiency inEnglish.
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