Retail Sales Representative
1 week ago
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role:
The Retail Sales Representative is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team (i.e. Housekeeping duties, visual presentation standards, etc.)
What you will do:
Description of Accountability:
- Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
- Provides a high level of customer service at all times by being aware of product categories and assisting customers in a professional manner.
- Creates a positive first impression for the customer through an energetic attitude and adhering to dress code.
- Assists the Store Manager with day-to-day Store Operations including opening and closing and other security aspects.
- Greets customers immediately upon entering the store with a smile and sincere greeting.
- Trains new staff on the Point of Sale (POS) operation and ensures smooth customer service at the POS.
- Provides customers with current relevant information about the product.
- Ensures compliance with in-store procedures regarding pricing and ticketing.
- Provides quality service in the fitting rooms and follows up with customers in a timely manner.
- Maintains cash wrap cleanliness and captures customer information in the database.
- Thanks all customers for shopping as they exit the store.
- Participates in and attends all store meetings and other related functions.
- Represents a positive attitude toward the merchandise, the brand, and the company.
- Participates in all inventories.
- Completes other duties as assigned by store management.
- Meets or exceeds weekly sales goals.
- Adheres to designated work schedule and follows company Policies and Procedures 100%.
- Performs housekeeping duties as required.
Required Skills to be successful:
- The Retail Sales Rep should have a friendly and engaging personality and be comfortable working with the general public.
- Ability to stand for a minimum of 8 hours.
- Confident, helpful, polite, and physically fit.
What equips you for the role:
- High School (Bachelor Preferred)
- 4-5 years' experience in Watch industry.
- Proven ability to achieve goals.
- Good personality.
- Excellent relationship skills.
- Accountability.
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