Cluster Reservations Agent

Job SummaryWe are seeking a skilled Cluster Reservations Agent to join our team at Novotel Hotels. As a key member of our reservations team, you will be responsible for handling reservations, providing exceptional customer service, and ensuring seamless check-in operations.Key ResponsibilitiesReservation Management: Handle reservations by applying the...

Handles reservations by applying the various step-by-step processes defined by the brand.Provides a friendly and personal welcome for guests.Enters reservation details precisely and correctly.Confirms the reservation and takes care over written communications.Follows up the administration of reservations very thoroughly, making check-in operations easier for...

We are looking for a **reservation agent** for a 4-star hotel in Fujairah. A minimum of 2 years of experience is required. Free food, accommodation, and visa. **Salary**: AED2,000.00 - AED2,500.00 per month

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

Process and confirm guest roomreservations made by clients on the phone, letter orfaxInput all reservations into the computer,recording all pertinent information and attend to inquiries,complaints and requests regardingreservationsRemain up to date with all thepromotions in and around the hotel and follow establishedprocedures to process all room...

**Duties & Responsibilities** - Ensure all incoming calls with courtesy and ensure efficient resolution of all guest inquiries for various hotel services and operations. - Sell the Hotel’s products and services using up-selling and suggestive selling techniques. - Assist to book and block all rooms according to required standards and manage all special...

Job SummaryWe are seeking a highly skilled and experienced Reservations Agent to join our team at Rotana Hotels & Resorts. As a key member of our reservations department, you will be responsible for processing and confirming guest room reservations, managing room inventory, and providing exceptional customer service to our guests.Key...

Job SummaryWe are seeking a highly skilled and experienced Reservations Agent to join our team at Rotana Hotels & Resorts. As a key member of our reservations department, you will be responsible for processing and confirming guest room reservations, managing room inventory, and providing exceptional customer service to our guests.Key...

Job SummaryWe are seeking a highly skilled and experienced Reservations Agent to join our team at Rotana Hotels & Resorts. As a key member of our reservations team, you will be responsible for processing and confirming guest room reservations, as well as providing exceptional customer service to our guests.Key ResponsibilitiesReservation Processing: Process...

**GUEST SERVICE AGENT**: **Job ID **:2288 **Location **:Fujairah - United Arab Emirates **Industry **:Hospitality / Tourism / Recreative **Functional Area **:Front Office / Reception AED 1,600.00 - 1,600.00 **Other Benefits **:Quarterly Service Charge, Medical & Life Insurance, Uniform, Duty Meals, One Way Ticket on 1st year and Two Way on 2nd...

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...

**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...

**Job description** POSITION TITLE: FRONT DESK AGENT **( ONLY WITH HOTEL EXPERIENCE MAY APPLY )** REPORTS TO : Front Office Manager : **( Cancelled Visa ONLY)** Represents the hotel to the guest throughout all stages of the guest's stay. Determinate a guest's reservation status and identify how long the guest will stay. Helps guests complete registration...

As a Holiday Packaging and Ticketing Specialist, you will be responsible for designing and coordinating customized holiday packages for our clients. You will utilize your expertise in holiday destinations, accommodation options, transportation logistics, and ticketing to create seamless and memorable travel experiences. Key responsibilities include: -...

**Duties and Responsibilities**: - Greet and welcome hotel guests and assign rooms; answer any queries or concerns. - Performing all check-in and check-out tasks. - Provide information about our hotel, available rooms, rates and amenities. - Manage online and phone reservations. - Inform customers about payment methods and verify their credit card data. -...

Actively welcome, greet and check guests inInform guests with savvy knowledge of hotel, its services, the city, and local ‘happenings’Ensure all requests are dealt with accurately and they receive the appropriate service, attention and follow upDifferentiate between guest types and handle them in the appropriate manner; guests with confirmed or...

**Duties and Responsibilities**: - Greet and welcome hotel guests and assign rooms; answer any queries or concerns. - Performing all check-in and check-out tasks. - Provide information about our hotel, available rooms, rates and amenities. - Manage online and phone reservations. - Inform customers about payment methods and verify their credit card data. -...

**Duties and Responsibilities**: - Greet and welcome hotel guests and assign rooms; answer any queries or concerns. - Performing all check-in and check-out tasks. - Provide information about our hotel, available rooms, rates and amenities. - Manage online and phone reservations. - Inform customers about payment methods and verify their credit card data. -...

Check guests in, issue room keys, provide information on hotel services and room locationEnsure required identification is taken from guests at check-in in line with local legislative requirementsAnswer phones in a prompt and courteous mannerUp-sell rooms where possible to maximise hotel revenueAnswer, record and process all guest calls, messages, requests,...

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the...