Rooms Open Day

2 weeks ago


Dubai, United Arab Emirates The Lana, Dubai - Dorchester Collection Full time


What you'llget

Benefits

Asa Rooms professional at The Lana, Dorchester Collection Dubai hereare just some of the great benefits you will receive:

  • Competitive SalaryPackage
  • World-class DevelopmentOpportunities
  • Complimentary stays withbreakfast included in our sister Dorchester Collectionhotels
  • 50% off at bars and restaurants withinall of our sister Dorchester Collectionhotels
  • Meals onDuty
  • Private MedicalInsurance
  • LifeInsurance
  • Flight Allowance every 12 or 24months, depending on the role
  • Shared CompanyAccommodation
  • Company provided transportationto and from work
  • Uniform provided by theCompany with complimentary laundry
  • ServiceCharge

Whatyou'll do

You’ll love whatyou do and take pride in delighting our guests:

  • You will greatly contribute to theprocesses and activities that create and promote the DorchesterCollection culture, values and bring the Company Philosophy“We Care” to life ensuring our employees andguests receive nothing but the bestexperience.
  • As Bellman you’ll assistguests during their stay, helping with luggage, providing transportaround the city, and communicate your expert knowledge on the hotelfacilities and local area.
  • As our Doorman, youwill provide all passers-by and visitors with a positive firstimpression of the hotel.
  • As a Driver you musthave a valid car driver license and multiple years of drivingexperience
  • As Rooms professional you will beresponsible for welcoming guests in a professional, courteousmanner to ensure guests are immediately settled into a warm,hospitable atmosphere so they feel at home and to ensure our guestsreceive nothing but the best experience.
  • Ourvalues of Passion, Personality, Respect, Working Together andCreativity guide us each and every day. As a Rooms professional,you’ll have the opportunity to bring these to life andcontinue to create our legacy.
  • Communication iswhat keeps our departments running perfectly. Our Roomsprofessionals must communicate with other departments and extendedhotel team in order to ensure the alignment remains.

What you'll bring

  • You’ll bring your uniquepersonality and passion to the role and theteam.
  • Customer service drive with outstandingcommunication and active listening skills. Excellentproblem-solving and multitasking skills. Relationship driven.Excellent knowledge of the use oftechnology.
  • Communication is what keeps ourdepartments running perfectly. You have great communication skillswith a strong customer service and businessethic.
  • English is the primary language used inour hotel. You can comfortably communicate in thislanguage.
  • You will have a relevant professionalqualifications or hotel school diploma and bring wealth of pastexperience working in similar capacity for luxury hotels for atleast 2-3 years.

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