Claims Recovery Specialist

At Zurich North America Claims we acknowledge that work life-balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims Remote work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred locations including remotely, while facilitating in‑person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in‑office attendance could be expected. Under moderate supervision, evaluates legal liability and aggressively pursues, negotiates, and resolves subrogation collection. When on‑site investigation is necessary, secures additional information/investigation from referring office. Communicates with insureds, witnesses, attorneys, and underwriters to obtain / provide the necessary information. Works within specific limits and authority on assignments of moderate technical complexity. Prepares, reviews, and approves data input into the Loss Accounting System. Handles multi‑line and multi‑jurisdictional losses. Day‑to‑day responsibilities of this position Interacts effectively with our insureds, brokers, adverse parties / carriers, witnesses, and attorneys in order to effectively complete investigations and collect assets due the company. Interacts with national / local regulatory bureaus as needed. Recognizes and responds to business opportunities by finding and implementing new resources and evaluating collection practices for ways to increase efficiencies. Reviews bonds, accounting records, invoices and other required material during the investigation and recovery effort and notifies appropriate parties of outstanding issues as needed. Networks with other teams, maintaining good communication and information sharing. Makes the best use of resources available to ensure comprehensive solutions to collections issues. Prepares reports outlining investigation findings, analyzes cases and recommends appropriate course of action. Recommends and / or implements collection process improvements, integrating new concepts, approaches and attitudes while remaining focused on goals. Monitors and controls expenses incurred on claims and salvage cases. Basic Qualifications Bachelor’s Degree and 2 or more years of experience in the Insurance Industry area, or High School Diploma or Equivalent with 4 or more years of experience, or Zurich Certified Insurance Apprentice (associate degree) with 2 or more years of experience. Experience with Microsoft Office; Knowledge of commercial lines insurance including jurisdictional laws. Preferred Qualifications Experience working on claims in Subrogation in the Property line of business. Strong verbal and written communication skills. Strong analytical skills. Organization and detail‑oriented skills. The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed salary range for this position is $53,400.00 - $87,500.00, with short‑term incentive bonus eligibility set at 10%. As an insurance company, Zurich is subject to 18 U.S. Code § 1033. Equal Opportunity Statement Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race / ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Location(s) AM - Dallas, AE - Remote Work, AM - Arizona Virtual Office, AM - Atlanta, AM - Baltimore, AM - Boston, AM - California Virtual Office, AM - Chicago, AM - Cleveland, AM - Colorado Springs, AM - Colorado Virtual Office, AM - Connecticut Virtual Office, AM - Denver, AM - Florida Virtual Office, AM - Ft. Lauderdale, AM - Hartford, AM - Illinois Virtual Office, AM - Indiana Virtual Office, AM - Indianapolis, AM - Jersey City, AM - Las Vegas, AM - Los Angeles, AM - Maryland Virtual Office, AM - Massachusetts Virt. Office, AM - Memphis, AM - Michigan Virtual Office, AM - Nashville, AM - Nevada Virtual Office, AM - New Jersey Virtual Office, AM - New York, AM - New York Virtual Office, AM - North Carolina Virt. Office, AM - Ohio Virtual Office, AM - Pennsylvania Virtual Office, AM - Raleigh, AM - Schaumburg, AM - South Carolina Virt. Office, AM - Tennessee Virtual Office, AM - Texas Virtual Office, AM - Virginia Virtual Office, AM - Washington DC Virt. Office Remote Working Yes Schedule Full Time Employment Sponsorship Offered No #LI-RA1 #LI-ASSOCIATE #LI-REMOTE #J-18808-Ljbffr