Danish-speaking Customer Service Agent in Dubai

3 weeks ago

Dubai, United Arab Emirates Worldwiders Full time

Job Description Vi søger en Kundeservicemedarbejder til en dansk veletableret internetudbyder med base i Dubai Er du serviceminded, god til at kommunikere, og har lyst til at arbejde i en dynamisk og vækstorienteret virksomhed? Trives du med at sikre kundetilfredshed og vil du spille en central rolle i at skabe positive kundeoplevelser? Så er dette en spændende mulighed for dig Om virksomheden Virksomheden er specialist i bredbåndsløsninger til boligforeninger og har siden 2001 opbygget en stærk position på markedet i Danmark. De er kendt for deres teknologiske ekspertise, kundetilpassede løsninger, og en høj standard af service. Nu er virksomheden i vækst og udvider sine aktiviteter til Dubai. Hvad skal du lave Besvare kundehenvendelser via telefon, e-mail, og chat Løse tekniske og administrative forespørgsler i samarbejde med teknikere Sikre høj kundetilfredshed gennem professionel og nærværende service Opdatere og vedligeholde kundeoplysninger i CRM-system Følge op på åbne sager og sikre hurtig og effektiv sagsbehandling Bidrage til udvikling af interne procedurer og vidensdeling Samarbejde tæt med salg og drift for at sikre en helhedsorienteret kundeoplevelse Koordinere med eksterne partnere og leverandører ved komplekse kundehenvendelser Kandidatprofil Erfaring med kundeservice eller en naturlig interesse for at hjælpe og kommunikere med mennesker Taler og skriver flydende dansk Har en god forståelse for engelsk, både mundtligt og skriftligt Er imødekommende, tålmodig, og god til at lytte Kan arbejde struktureret og selvstændigt med opgaver Er nysgerrig på at lære nye systemer og arbejdsgange Fordele Hjælp til visa og praktiske forhold Sundhedsforsikring dækket af virksomheden Danske arbejdstider i Dubai, inklusive danske helligdage Fast hjemmearbejdsdag hver fredag Mulighed for at arbejde fra Danmark hen over sommeren/jul Dansk virksomhedskultur med flad struktur, højt niveau af frihed, og tæt sparring Er du en serviceminded og proaktiv person, der brænder for at levere fantastisk kundeservice? Så vil vi meget gerne høre fra dig Worldwiders Global Recruitment Worldwiders er en global B2B-rekrutteringsvirksomhed, specialiseret i executive search og specialistrekruttering. Vi forbinder toptalenter med prestigefyldte muligheder verden over. Med over 5000 succesfulde rekrutteringer og 400 partnere i mere end 40 lande leverer vi skræddersyede løsninger, der skaber både karrierevækst og organisatorisk succes. Required Experience: Unclear Seniority #J-18808-Ljbffr

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