Guest Service Agent
3 weeks ago
Company Description
This is a new kind of hospitality, grounded in the spirit of discovery, the fantasy of nightlife and the adventure of connection. Hyde is more than a brand, it's a state of mind.
HYDE HOTEL DUBAI
Hyde Hotels, Resorts & Residences, part of the world-leading Accor group; opened the first Hyde hotel outside of the United States, Hyde Hotel Dubai, in close proximity to the iconic Burj Khalifa directly fronting the Business Bay canal and promenade.
Hyde Hotel Dubai, a five-star hotel, opened their doors in Q4 2021. The 276-rooms, all with balconies, is a mix of gracious standard rooms and luxurious suites with views of the Dubai Canal, the Dubai skyline and the iconic Burj Khalifa the tallest building in the world.
Hyde Hotel Dubai features three incredible culinary experiences including the Mediterranean concept, Cleo Mediterrneo, contemporary Japanese from Katsuya, hand-crafted burgers from Hudson Tavern. Also on the property is The Perq, a coffee concept, a lobby lounge, and Hyde pool & lounge as well as a spa, male/female salon, fitness center, a swimming pool and retail area. The hotel's public areas, guestrooms and Cleo was designed by Ciarmoli Queda Studio. Katsuya, Hudson Tavern and Hyde pool and lounge designed by Tristan Plessis Studio.
Job Description
- Process all incoming and outgoing calls accurately and courteously
- Ensure smooth internal telecommunication as per Raffles Standards
- Accurately record and control wake-up calls
- Assist guests with international calls and directory queries
- Call guests by name whenever possible
- Page staff member when requested
- Abide by principles of guest privacy
- Handle guests requests promptly and report complaints to the Telephone Supervisor
- Bill call costs
- Aware of local telephone listings and frequently dialed numbers
- Strictly abides by standards policies and procedures governing cases of emergency such as fire, bomb scare and other critical situations
- Advise defects on switchboard equipment to Supervisor
- Maintain a clean work environment
- Maintain detailed knowledge of the Hotel's fire, life and safety system
- Adhere to OH&S policies and procedures
-
Agent, Airport Services
7 days ago
Dubai - United Arab Emirates KERZNER INTERNATIONAL LIMITED Full timeAgent, Airport Services ( 13228 ) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every...
-
Arabic Guest Service Agent Supervisor
21 hours ago
United Arab Emirates Premier Inn Hotels - Middle East Full timeAbout Us A Great Stay Starts at Premier InnPremier Inn is a British hotel chain and the UK's largest hotel brand with more than 900 hotels in UK, Germany, UAE and Qatar. Premier Inn hotels in the UAE operate under a strategic partnership between Emirates Group and Britain's leading hospitality firm Whitbread PLC, established to develop the Premier Inn brand...
-
Guest Relations Agent
7 days ago
United Arab Emirates Sofitel Dubai Downtown Full timeCompany Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with...
-
Guest Relations Agent
16 hours ago
United Arab Emirates Sofitel Full timeCompany Description We are far more than a worldwide leader. We are more than 240000 women and men who share something unique.Each and every day we host the world. We care for millions of people. We are all moved by curiosity. We love blending cultures. We are proud of our differences.Yes, we lead the way. But we want to go further, with audacity, with...
-
Guest Services Associate
21 hours ago
United Arab Emirates Miral Full timeWelcome guests in a friendly and professional manner Engage each guest as a unique individual and listen attentively to their requests. Manage and maintain queue lanes efficiently. Sell tickets and other products via a computerized Point of Sale (POS) system. Collect payments / make change by accepting cash, vouchers, credit card and listed foreign...
-
reservation agent
3 weeks ago
United Arab Emirates Anantara The Marker Dublin Hotel Full timeReservation Agent Full-time Company Location: Anantara The Palm Dubai Resort Company Description A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the worlds most exciting destinations. From pristine islands and tropical beaches...
-
Reservations Agent
21 hours ago
United Arab Emirates Novotel Hotels Full timeCompany Description Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Service Officer
3 weeks ago
United Arab Emirates Hyatt Full timeYou will be responsible to provide an excellent and consistent level of service to your guests. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Primary Location AE-DU-Dubai Organization Grand Hyatt Dubai Job Level Hourly/Entry Level Employee Job Front Office...
-
Guest Service Officer
21 hours ago
United Arab Emirates Sofitel Marrakech Full timeCompany Description Why work for AccorWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...
-
Guest Expereince Agent
7 days ago
United Arab Emirates, Dubai Four Seasons Hotels and Resorts Full timeJob Description About Four Seasons Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to...
-
Agent, Wellness Experience
21 hours ago
United Arab Emirates Atlantis Resorts Full time( 15453 ) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn. Nestled...
-
Call Center Agent
3 weeks ago
United Arab Emirates Anantara Hotels Full timeCall Center AgentJob Location: UAEKey Roles and Responsibilities: To anticipate guest needs and address their inquiries in a helpful and attentive Anantara manner. To possess complete knowledge of the hotel product, including room types, rates, features, food and beverage outlets, spa, health club, and other Anantara properties. To take personal...
-
Guest Services Officer
3 weeks ago
United Arab Emirates Hyatt Full timeHyatt Centric Jumeirah Dubai , located along La Mer Beach in Jumeirah 1, combines modern elegance with local charm. At Hyatt, we believe in more than just hospitality - we care for people so they can be their best. As a Guest Services Officer, you will play a key role in bringing our purpose to life, and our hope is that each day you will uncover new reasons...
-
F&B Guest Relations Agent
3 weeks ago
United Arab Emirates Marriott International Full timeJob Number: 25023412 Job Category: Food and Beverage & Culinary Location: The Ritz-Carlton Dubai International Financial Centre, DIFC off Sheikh Zayed Road, Dubai, United Arab Emirates Schedule: Full Time Located Remotely: N Position Type: Non-Management Position Summary Greet guests and determine the number in their party. Seat guests by finding a...
-
Guest Service Officer
4 weeks ago
, , united arab emirates, united arab emirates ANdAZ Full timeOrganization: Andaz Dubai The Palm Summary: You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Arabic/Russian/German/French Speaker is preferred. Qualifications: Ideally with a...
-
Guest Service Officer
4 weeks ago
, , united arab emirates, united arab emirates ANdAZ Full timeOrganization: Andaz Dubai The Palm Summary: You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division. Arabic/Russian/German/French Speaker is preferred. Qualifications: Ideally with a...
-
Reservations Agent, Atlantis Dubai
7 days ago
United Arab Emirates Atlantis Resorts Full time( 14528 ) At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests expectations at every possible turn. Atlantis...
-
Front Desk Hospitality Agent
4 weeks ago
, , united arab emirates, united arab emirates Sonder Inc. Full timeSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same; each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
-
Front Desk Hospitality Agent
4 weeks ago
, , united arab emirates, united arab emirates Sonder Inc. Full timeSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same; each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
-
Real Estate Agent
21 hours ago
United Arab Emirates Wayside Properties Full timeCompany Description At Wayside Properties, we are dedicated to achieving success in all aspects of our business. We strive to help our customers, agents, and employees reach new heights through our committed support and resources. Located in Dubai, we offer a dynamic and growth-focused environment that empowers our team to excel. Role Description This is a...