Reservation Agent
1 week ago
As Reservations Agent you are expected to : Maintain effective office administrative procedures Adhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months. Be fully aware at all times of the Selling Strategy rates packages groups and booking status of the hotel. Process and respond within 24 hours to all reservation requests and inquiries according to company standards. Handle daily trace / follow-up reports according to departmental requirements. Check expected arrivals 1 3 and 7 days prior according to SOP and reconfirm bookings. within the department that will safeguard and detect double-bookings non-guaranteed bookings filing errors and other inaccuracies. Understand and apply hotel policies for no-shows cancellations credit and pre-payment policies. To be up to date with current information and data on the hotel product including room types rates relative features and facilities food and beverage outlets & promotion spa and health club and other services and facilities. Take personal responsibility for maximizing quality levels of product and serviceand guest satisfaction. Ensure all issues relating to guest satisfaction are raised monitored and followed up on a timely basis. Monitor daily arrivals by ensuring all guest requests are carried out all realistic expectations are met and reservations are honored. Qualifications At least twoyears of experience in the Front Office or Reservations department Familiarity with hotel operations available technology (PMS & RMS) and all distribution channels. Understand the dynamics of regional & local markets local competitors and destination events. Additional language is an advantage preferably Arabic Speaker Remote Work: No Employment Type: Full-time Key Skills: Intelligence, Corporate, Irrigation, Investment, AC Maintenance, Contract Administration Experience: years Vacancy: 1 #J-18808-Ljbffr
-
Reservations Agent
2 weeks ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Reservations Agent** You are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! **What is in it for you**: - Basic Salary of Aed 2200/- plus standard Hotel Benefits - Employee benefit card offering discounted rates in Accor...
-
Reservations Agent
4 days ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...
-
Reservations Agent
2 weeks ago
Ras Al Khaimah, United Arab Emirates Rotana Ras Al Khaimah - The Mangroves Full timeJob Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure...
-
Reservations Agent
2 weeks ago
Ras Al Khaimah, United Arab Emirates Rotana Ras Al Khaimah - The Mangroves Full timeJob Description We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure...
-
Reservation Agent
2 weeks ago
Ras Al Khaimah, United Arab Emirates Minor International Full timeAs Reservations Agent you are expected to : - Maintain effective office administrative procedures - Adhere to all Standard Operating Procedures. - Take personal responsibility for driving upselling and achieving set revenue targets by months. - Be fully aware at all times of the Selling Strategy rates packages groups and booking status of the hotel. -...
-
Reservation Agent
7 days ago
Ras Al-Khaimah, United Arab Emirates Minor International Full timeAs Reservations Agent you are expected to: Maintain effective office administrative procedures Adhere to all Standard Operating Procedures. Take personal responsibility for driving upselling and achieving set revenue targets by months. Be fully aware at all times of the Selling Strategy rates packages groups and booking status of the hotel. Process and...
-
Reservations Agent
2 weeks ago
Ras Al-Khaimah, United Arab Emirates So! Full timeCompany Description We are thrilled to unveil the upcoming launch of our newest all‑inclusive luxury lifestyle destination in Ras Al‑Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate...
-
Reservations Agent
2 weeks ago
Ras Al-Khaimah, United Arab Emirates Ennismore Full timeWe are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence,...
-
Reservations Agent
2 weeks ago
Ras Al-Khaimah, United Arab Emirates SO Hotels & Resorts Full timeWe are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence,...
-
Reservations Agent
2 weeks ago
Ras Al Khaimah, United Arab Emirates SO Hotels & Resorts Full timeWe are thrilled to unveil the upcoming launch of our newest all-inclusive luxury lifestyle destination in Ras Al-Khaimah. As we prepare to open doors to this exceptional property, we are seeking visionary managers to join our founding team. This is a rare opportunity to shape the guest journey from the ground up. If you are passionate about excellence,...
