Butler
4 months ago
About theJob:
An opportunity has arisenfor a Butler to join the Guest Relations Team in Jumeirah AlNaseem. The main duties and responsibilities of thisrole:
- Butlers act as themain contact of the guests and ensures communication with otherdepartments is flawless in order to execute the smallest to mostcomplex request and provide the highest level of service.
- The Butler is always ready and willing toassist both guest and associates in a friendly, courteous andprofessional manner by performing efficiently and with the bestattitude.
- Extend a warm welcome to all ourguests and visitors in the lobby and any other hotel area.
- Identify and anticipate guest's needsand assist in any possible way.
- Assist guestswith general inquiries about the hotel and its facilities, as wellas daily events and functions. Upsell the hotels, restaurants, andfacilities across the resort.
- Conduct aproperty show around and room orientation to visitors / guests.
- Ensure correct protocol and treatment isextended to our high profile VIP guests.
- Maintain the privacy of all guests by ensuringthat no guests’ details are disclosed to anybody.
- Constantly provide an approachable, helpfuland friendly service to guests andcolleagues.
AboutYou:
The ideal candidate forthis position will have the following experience andqualifications:
- Minimumone year of experience in a similar role in a 5-star hotel orluxury environment.
- Strong interpersonal andcommunication skills
- Flexible schedule to meetdemands of hotel occupancy
- Enthusiastic,self-motivated and with ability to exerciseinitiatives
- Fluency in English and additionallanguage (fluency in Russian is an advantage)
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