Assistant Store Manager

3 weeks ago

Dubai, Dubai, United Arab Emirates Apparel Group Full time

Join to apply for the Assistant Store Manager role at Apparel Group .

Job Description

POSITION OBJECTIVE

  • Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales.
  • Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures.
  • End to end store responsibility in absence of Store Manager.
  • Promote the Loyalty Program of the company for maximizing loyalty and repeat sales.
  • Provide feedback to the Store Manager and Area Manager with regards to employees and products.
Key Responsibilities
  • Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss.
  • Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs.
  • Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales.
  • Assisting the Store Manager in implementation of operating procedures at the store as per the company standards.
  • Ensure the brand and company's policies and procedures are adhered by all the staff at all times.
  • Regularly audits own store administration and resolve any issues.
  • Manage the daily roster, leave and grievances of the retail staff.
  • Maintain the visual merchandising standards at the stores all the time as per set VM standards.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales.
  • Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products.
  • Ensure awareness and vigilance at all times of security in the store without any negligence.
  • Must be updated about the various brands of the group for suggestive selling to the customers.
  • End to end store responsibility in absence of Store Manager.
  • Must be physically fit to stand for extended hours and heavy lifting.
Seniority Level
  • Mid-Senior level
Employment Type
  • Full-time
Job Function
  • Sales and Business Development
Industries
  • Retail
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