E-commerce CRC Team Leader: Customer-Centric Growth

ResponsibilitiesLead, assess, and develop a team of 5 CRC associates to foster a motivating and positive environmentHandle HR-related functions, including performance evaluations and compliance with company policiesMonitor team performance using KPIs and customer feedback to drive continuous improvementDevelop and implement customer service policies,...

- Years of Experience Minimum 3 years - Contract Type Unlimited contract - Job Schedule Full time - Locations Dubai Head Office - Legal Employer HERMES MIDDLE EAST - Posting Date 09/23/2026, 03:04 PM Details of the job SCOPE As a CRC Team Leader, you will be responsible for leading and managing 5 CRC associates alongside the CRC Manager, and ensuring...

Responsibilities Lead, assess, and develop a team of 5 CRC associates to foster a motivating and positive environment Handle HR-related functions, including performance evaluations and compliance with company policies Monitor team performance using KPIs and customer feedback to drive continuous improvement Develop and implement customer service policies,...

Hermès is seeking a CRM/CRC Manager in Dubai to lead a team of 5 associates, drive performance through KPIs and customer feedback, and implement top-tier service policies. The role involves close collaboration with Retail, Customer Experience, HR, and Operations, ensuring a consistent customer journey across locations and the Paris HQ connection. The...

Hermès is seeking a CRM/CRC Manager in Dubai to lead a team of 5 associates, drive performance through KPIs and customer feedback, and implement top-tier service policies. The role involves close collaboration with Retail, Customer Experience, HR, and Operations, ensuring a consistent customer journey across locations and the Paris HQ connection. The...

Last Mile Team Leader – E-CommerceLocation: Dubai, United Arab EmiratesIndustry: SupermarketsFunction: Distribution/Transportation/Traffic/LogisticsExperience: 3‑5 yearsJob Type: Full‑timeJob DetailsCountry: United Arab EmiratesCity: DubaiSalary: 7,000–10,000 (estimated – confirm with employer)Key ResponsibilitiesManage daily e‑commerce...

Our client in Dubai seeks a dynamic Director of E-commerce Strategy to lead the development and execution of the overall e-commerce plan, driving revenue growth and enhancing the online customer experience.You will work with cross-functional teams to identify market trends, develop innovative digital initiatives, optimize platforms for performance, and...

The Senior Marketing Manager will spearhead the development and execution of integrated marketing plans and communication strategies aimed at boosting brand awareness, generating leads, and driving sales. This role involves leading the marketing department to enhance customer experience and empower the sales team through innovative tools and engagement ...

Peergrowth Consultancy Co. in the United Arab Emirates invites a seasoned Head of E-Commerce to drive scale growth and profitability for a fashion retail e-commerce business.You will develop and execute strategies to increase GMV through marketplace optimization, pricing, fulfillment excellence and digital advertising revenue. The role demands 15+ years in...