Sr Program Manager, Selection, Retail
2 weeks ago
Amazon aims to offer the largest selection to our customers. Expanding selection is therefore a key element of providing the best customer experience. The Sr. Program Manager Selection leader is responsible for improving our performance in this area in Brazil, collaborating with international and central teams to drive insights as well as implementing cross-functional initiatives to drive performance. The role offers the opportunity to innovate and implement high impact projects with direct contribution to the business.
This role requires a strategic thinker who has exceptional data analytics skills, can solve tough business problems, and define innovative ways to use technology to tackle them at scale. You will dive deep into the tactical details while setting a broad strategic vision for execution and scale. You are data quality obsessed and excel at distinguishing signal from noise, creating data-driven insights from a variety of sources. As a leader in this role, you will have high leadership visibility and will own, manage, and improve processes to increase our selection, thus improving our customer experience by offering all the items our customers want.
At Amazon Brazil, we value Diversity, Equity, and Inclusion (DEI) in all our job positions. We act intentionally to ensure that our internal environment reflects the plurality of the businesses we serve and the customers we serve. Our Diversity, Equity, and Inclusion squad is formed by representatives from different roles and areas, understanding that this agenda must have different perspectives and multiple experiences. Our leadership is committed to sharing and acting on our leadership principles with the purpose of 'Strive to Be Earth's Best Employer'. We recognize our responsibility and our need for change, understanding that 'Success and Scale Bring Broad Responsibility'.
Our affinity groups are built from volunteers across different businesses and are an active part of our DEI strategies definition. They act as ambassadors of this agenda and will support you from Day 1. Remember, at Amazon, 'It's always Day 1'. Our groups include: BEN - Black Employee Network , , Glamazon (LGBTQIA+) , and People With Disabilities .
Key Job Responsibilities- Coordinate priorities and projects with central teams, external data providers, and business teams to identify and offer relevant selection to customers;
- Lead quarterly business reviews with senior leadership, presenting results, challenges, and driving meaningful discussions to solve problems;
- Develop comprehensive mechanisms to drive and capture Retail actions on missing selection;
- Own the selection funnel, identifying scalable initiatives to efficiently move selection from listing to first sale;
- Work with Marketplace counterparts to create and implement the Stores level selection strategy to grow FT GV across the business.
- 5+ years of developing program strategies and plans, driving execution, and influencing senior stakeholders experience;
- Experience using data and metrics to drive improvements;
- Experience working cross-functionally with tech and non-tech teams;
- Knowledge of Excel at an intermediate level (e.g., pivot tables, charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.);
- Knowledge of SQL and experience working with large datasets.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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