Hostess

1 month ago


Dubai, United Arab Emirates Black Pearl Consult Full time
  • Greet and welcome guests as theyarrive, ensuring a positive firstimpression.
  • Manage reservations and seatingarrangements efficiently, balancing the flow of guests andminimizing wait times.
  • Provide guests withinformation about the restaurant's French menu, specials,and Beverage list, demonstrating a strong knowledge of Frenchcuisine and culture.
  • Escort guests to theirtables and ensure that their dining experience beginssmoothly.
  • Handle guest inquiries and requestswith professionalism and courtesy, addressing any concerns promptlyand effectively.
  • Collaborate with therestaurant staff to ensure seamless service and guestsatisfaction.
  • Maintain the cleanliness andorganization of the host station and entrancearea.
  • Assist with administrative tasks such astaking reservations, managing the guest wait-list, and handlingphone calls.
  • Monitor and manage the diningroom's atmosphere to ensure a pleasant and enjoyableexperience for all guests.
  • Uphold therestaurant's standards of service and contribute tocreating a refined and elegant dining environment.

Requirements

  • Previous experience as a Hostess orin a customer service role, preferably in a fine dining or Frenchrestaurant setting.
  • Minimum of 1 year ofexperience in the UAE.
  • Knowledgeable in usingreservation system.
  • Capable of working in asmoking area.
  • Must be 5’7”in height.
  • A degree in Hospitality Managementor a related field is preferred.
  • Excellentcommunication and interpersonal skills, with a strong emphasis onguest service and satisfaction.
  • Ability to workin a fast-paced environment while maintaining composure andattention to detail.
  • Passion for French cuisineand culture.
  • Fluency in English is required;additional languages are aplus.

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