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Partner Solutions Architect

1 month ago

Dubai, Dubai, United Arab Emirates Elastic Full time

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of businesses and people. The Elastic Search AI Platform, used by more than 50% of the Fortune 500, brings together the precision of search and the intelligence of AI to enable everyone to accelerate the results that matter. By taking advantage of all structured and unstructured data — securing and protecting private information more effectively — Elastic's complete, cloud-based solutions for search, security, and observability help organizations deliver on the promise of AI.

Role & Responsibilities:

The Partner Solutions Architect is a high-priority role that will have a sizable, immediate impact on Elastic and our entire partner ecosystem. In this role, you will be responsible for the technical management, activation and enablement of our partner relationship in EMEA. This includes:

  1. Acting as a strategic technical leader in the field - you are a self-starter. You lead the lifecycle of agreements from business case, planning and governance, technical architecture, solution build, business modeling, and ensure business case is delivered to the end customer through partners.
  2. Translating technical capabilities into business benefits - you are instrumental in showing how Elastic's offerings can be tailored to address the specific needs of the partner's customer base, thereby making the solutions more relatable and easier to sell. Support partners in developing proactive proposals in key accounts for growing Elastic Cloud with partners.
  3. Architecting custom solutions - By co-creating tailored solutions that integrate Elastic's technology within the partner's offerings or customer environments, Partner Solution Architects ensure that partners are not just enabled but are fully equipped to solve unique customer challenges, which in turn, stimulates active selling.
  4. Co-Leading design wins - you work collaboratively on design wins, meaning they assist in developing the technical blueprint for industry-specific solutions that partners can use in their go-to-market strategies, effectively boosting activation.
  5. Driving technical advocacy and earning trust - you foster a deeper technical rapport with the partner, aiding their ability to comprehend and advocate for Elastic solutions, which is a key component for partner activation. Build trusted relationships with senior technical individuals.
  6. Supporting co-marketing efforts - you provide the technical backbone to marketing campaigns, ensuring that the partner's messaging accurately reflects the capabilities and benefits of Elastic's offerings, which is important for an effective activation campaign.
  7. Authoring customer-facing publications - you stay on top of market trends around cloud and industry best practices, building deep relationships with technical leaders inside and outside of the company, contributing to publications, white papers, blogs, and sales collateral.
  8. Build community to drive growth - develop a focused and structured network of Solutions Architects who can pinpoint opportunities based on the synergies between Elastic and partners.

This is a PreSales role that carries a sales target so candidates should have previous PreSales experience within the software sector. You will be required to travel approximately 30% of the time.

Qualifications:

  • 8+ years experience in technology solutions, practice development, architecture, consulting, and/or cloud/infrastructure technologies.
  • 5+ years of experience working with multinational customers in support of technology sales.
  • An understanding of AI and semantic search and vector technologies, with a focus on RAG, vector search, and NLP.
  • Professional experience architecting/operating solutions built on AWS, Google Cloud or MSFT Azure.
  • Excellent communication and presentation skills, able to engage both technical and non-technical audiences. We think of it like this, "You may be speaking to a developer in the morning, an architect in the afternoon and an executive buyer in the evening."
  • Adept at getting things done in an environment with ambiguity but also lots of opportunity.
  • A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, solve a problem, or outpace competitors.
  • Ability to inspire teams to work on not just what's urgent, but what's most relevant.
  • Ability to travel to all countries in the Middle Eastern region.

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Additional Information - We Take Care of Our People

As a distributed company, diversity drives our identity. Whether you're looking to launch a new career or grow an existing one, Elastic is the type of company where you can balance great work with great life. Your age is only a number. It doesn't matter if you're just out of college or your children are; we need you for what you can do.

We strive to have parity of benefits across regions and while regulations differ from place to place, we believe taking care of our people is the right thing to do.

  • Competitive pay based on the work you do here and not your previous salary
  • Health coverage for you and your family in many locations
  • Ability to craft your calendar with flexible locations and schedules for many roles
  • Generous number of vacation days each year
  • Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
  • Up to 40 hours each year to use toward volunteer projects you love
  • Embracing parenthood with a minimum of 16 weeks of parental leave

Different people approach problems differently. We need that. Elastic is an equal opportunity/affirmative action employer committed to diversity, equity, and inclusion. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, pregnancy, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other basis protected by federal, state or local law, ordinance or regulation.

We welcome individuals with disabilities and strive to create an accessible and inclusive experience for all individuals. To request an accommodation during the application or the recruiting process, please email We will reply to your request within 24 business hours of submission.

Applicants have rights under Federal Employment Laws, view posters linked below: Family and Medical Leave Act (FMLA) Poster; Pay Transparency Nondiscrimination Provision Poster; Employee Polygraph Protection Act (EPPA) Poster and Know Your Rights (Poster)

Elasticsearch develops and distributes encryption software and technology that is subject to U.S. export controls and licensing requirements for individuals who are located in or are nationals of the following sanctioned countries and regions: Belarus, Cuba, Iran, North Korea, Russia, Syria, the Crimea Region of Ukraine, the Donetsk People's Republic ("DNR"), and the Luhansk People's Republic ("LNR"). If you are located in or are a national of one of the listed countries or regions, an export license may be required as a condition of your employment in this role. Please note that national origin and/or nationality do not affect eligibility for employment with Elastic.

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