Outlet Manager

4 weeks ago


Ajman, United Arab Emirates Accor- North & Central America Full time
  • Consistently offer professional,friendly and engaging service
  • Lead and managethe Outlets team in all aspects of the department and ensureservice standards are followed
  • Address guestconcerns and react quickly andprofessionally
  • Train Supervisors andcolleagues
  • Balance operational, administrativeand Colleague needs
  • Conduct regularly scheduleddepartmental meetings
  • Work closely with theCulinary and Stewarding team to ensure all banquet/meetingrequirements are in place
  • Work with theConference Services & Catering department to ensure thatrevenue and guest satisfaction levels aremaximized
  • Manage the departmentalbudget
  • Follow outlet policies, procedures andservice standards
  • Follow all safety andsanitation policies when handling food andbeverage
  • Other duties as assigned

Qualifications

  • Previous leadership experience infood & beverage required
  • Computerliterate in Microsoft Window applicationsrequired
  • University/College degree in a relateddiscipline preferred
  • Excellent communicationand organizational skills
  • Strong interpersonaland problem solving abilities
  • Highlyresponsible & reliable
  • Ability to workwell under pressure in a fast pacedenvironment
  • Ability to work cohesively as partof a team

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