IT Integration Program Manager

Purpose of the Job

The IT Integration Program Manager is responsible for overseeing the seamless integration of Harvest projects into Fertiglobe's digital systems. This role ensures alignment with Fertiglobe's technology strategy, existing landscape, digital requirements, and business objectives. The position involves defining the scope of work, managing project delivery, and establishing cost and support models to drive efficiency and value realization.

Business Complexity

The IT Integration Program Manager operates in a dynamic environment, coordinating across multiple stakeholders, including project sponsors, IT teams, business units, and external vendors. The role requires managing complex integration initiatives across multiple locations while ensuring compliance with corporate IT governance, cybersecurity policies, and industry best practices. The successful execution of integration projects is critical for optimizing business operations, enhancing digital capabilities, and ensuring long-term system sustainability.

Key Responsibilities

1. Define the Scope of Work (SOW) for IT integration programs, ensuring alignment with business and technical requirements.
2. Define Application, Infrastructure, Information Management and Data scope, Architecture and oversee implementation.
3. Setup Digital Portfolio, Services and operationalize Harvest JV while leveraging FG Digital services. Oversee Project to Asset handover from EPC.
4. Lead cross-functional teams to ensure seamless system integration, working closely with IT and business operations.
5. Establish and maintain cost models for IT system implementation and integration.
6. Define and implement an effective support model, ensuring system reliability post-implementation.
7. Ensure compliance with IT cybersecurity policies, regulatory and compliance requirements, and industry standards.
8. Manage relationships with external vendors and technology partners, ensuring contract adherence and service quality.
9. Drive risk management processes to identify and mitigate potential integration challenges.
10. Ensure alignment between IT integration initiatives and enterprise architecture standards.
11. Lead and execute change management initiatives, actively engaging with end-users and stakeholders to drive adoption, address resistance, and ensure seamless transitions.
12. Track and report integration program performance, leveraging KPIs and metrics to assess success.
13. Optimize data flow and interoperability between newly integrated systems and existing enterprise platforms.
14. Develop training programs and user adoption strategies to enhance system usability.
15. Lead continuous improvement initiatives to enhance IT integration processes and methodologies.

Core KPIs

1. % of integration projects completed on time and within budget.
2. % of IT systems successfully integrated with minimal disruption.
3. % adherence to IT cybersecurity and compliance requirements.
4. User adoption rate and post-implementation satisfaction scores.

Stakeholder Collaboration

1. Executive Leader team HQ
2. New Business Entities
3. Head of CoEs: App Management & Delivery, Cybersecurity, Digital Manufacturing, Data, AI & Analytics
4. Head of Planning, Governance and BRM
5. Functional stakeholder

What you bring

The ideal candidate possesses a deep understanding of IT integration processes, project management methodologies, and enterprise IT landscapes. They demonstrate strong leadership, stakeholder engagement, and problem-solving capabilities, ensuring smooth IT system rollouts and sustainable business value. The candidate is results-driven, proactive, and able to navigate complex business and technical environments with ease.

Knowledge & Experience

1. Bachelors or masters degree in information technology, Computer Science, Business Administration, or a related field.
2. 10+ years of experience in IT project management, system integration, or related roles.
3. Proven track record of managing large-scale IT integration projects in EPC projects, preferably in companies such as Shell or BP.
4. Strong understanding of enterprise IT architecture, EPC information management and data integration, and cybersecurity frameworks.
5. Experience working with cross-functional teams and managing vendor relationships.

Values & Behaviors

1. Integrity: Uphold ethical standards and honesty in all interactions and decisions, fostering trust and credibility.
2. Accountability: Take ownership of responsibilities and commitments, delivering results with reliability and transparency.
3. Collaboration: Promote a culture of teamwork and mutual respect, valuing diverse perspectives and contributions.
4. Innovation: Encourage creativity and forward-thinking, embracing change as an opportunity for growth and improvement.
5. Customer Focus: Prioritize understanding and meeting the needs of internal and external stakeholders, ensuring their satisfaction and success.