Sienna Service
6 months ago
Do you enjoy chatting with differentCustomers every day? H-E-B needs energetic and motivated Partnerswilling to work hard and have fun while making our Customers feelwelcome. No matter what background you bring, or where you are inyour career, we welcome you to join our community where People comefirst.
As an H-E-B Checker, you'll getto know our Customers, and treat them to excellent service andcommunity spirit. As a reward for your efforts, we offer lots ofopportunities, great pay, flexible hours, fantastic benefits, andthe training and education you need to learn, grow, and move yourcareer forward.
Once you're eligible,you'll become an Owner in the company, so we'relooking for commitment, hard work, and focus on quality andCustomer service. 'Partner-owned' means our mostimportant resources--People--drive the innovation, growth, andsuccess that make H-E-B The Greatest Omnichannel RetailingCompany.
Do you havea:
HEART FOR PEOPLE... commitment to work hardto make sure People come first?
HEAD FORBUSINESS... strong customer service skills and a desire toserve?
PASSION FOR RESULTS... willingness togo above and beyond to help your Customers and your workTeam?
We are looking for:
- an ability to work in a fast-pacedenvironment while keeping focused on theCustomer
- dependability and attention todetail
What is thework?
Customer Service:
- Provides superior customer service;looks for ways to go above and beyond what our Customersexpect
- Answers product-related questions forcustomers, and offers additional or alternative products andservices
Cash-Handling:
- Processes customer transactions ofgoods and services
- Collects cash, check, orcharge payment from customer and makes change for cashtransactions
- Uses electronic scanner to recordprices
- Weighs items, bags merchandise, andredeems food stamps and promotionalcoupons
- Monitors and manages potentialfront-end shrink
- Performs Customer ServiceAssistant duties frequently
What is your background?
- Experience working in a fast-pacedenvironment
- Experience in customerservice
Do you have whatit takes to be a fit as an H-E-B Checker?
- Courteous, energetic, and helpfulattitude
- Precision in scanning and keying;attention to detail
- Ability to get along withothers
Canyou...
- Function in afast-paced, retail environment, in detailed and precisetasks
- Work with Customers, staying attentive totheir needs
- Constantly* stand, reach at waist,perform fine motor movements
- Occasionally walk,reach overhead, reach at shoulder, reach at knee, reach at floor,bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/ pull with arms, pinch
- Occasionally be exposedto cold, hot, loud noise, and wetconditions
- Demonstrate the ability to lift 35lbs, and manage in excess of 35lbs
- Successfully complete Checker training andAlcohol Seller's training
- While theremay be exceptions, the measurements noted are generally definedas--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hourday
- It is Partners' responsibility tonever lift beyond their own safe lifting limit. If an item is tooheavy to lift, push or pull, and / or carry, the Partner must breakthe box down into lighter, smaller, more manageable components, orask for assistance from another Partner or amanager.