Manager eStore D2C NPS Customer Advocacy

The primary responsibility of the Manager of NPS & Customer Advocacy is to ensure the delivery of a seamless eStore customer experience across all channels, stages, and customer-facing touchpointsThey will lead and manage the execution of the customer experience strategy and the customer advocacy programs while ensuring the business is measuring the right...

The primary responsibility of the Manager of NPS & Customer Advocacy is to ensure the delivery of a seamless eStore customer experience across all channels, stages, and customer-facing touchpointsThey will lead and manage the execution of the customer experience strategy and the customer advocacy programs while ensuring the business is measuring the right...

Property Finder is the leading digital real estate platform in the Middle East and North Africa region. A UAE-born startup, Property Finder expanded its operations to Qatar, Bahrain, Saudi Arabia, and Egypt over the years. Recently, it acquired a significant stake in Zingat in Turkey. The company is one of the largest technology start-ups in the region and...

PositionResponsibilities:Experience with eCommerce Hybris operations handlingincluding platform management and fulfillment systems (experiencewith ticketing systems such as JIRA is a plus)Manage ecommerce team allocating tasks and activities ona day to day basis with a view to increasing productivity andsupport the business to maximize customer...

Position Responsibilities: Experience with eCommerce Hybris operations handling including platform management and fulfillment systems (experience with ticketing systems such as JIRA is a plus) Manage ecommerce team allocating tasks and activities on a day to day basis with a view to increasing productivity and support the business to...

Once you're eligible,you'll become an Owner in the company, so we'relooking for commitment, hard work, and focus on quality andCustomer service. 'Partner-owned' means our mostimportant resources--People--drive the innovation, growth, andsuccess that make H-E-B The Greatest Omnichannel RetailingCompany.Do you havea:HEART FOR PEOPLE......

Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.Do you have a:HEART FOR...

What will the role look like?You will: CSAT and NPSTake ownership of loyalty metrics across all noon touchpointsMonitor, analyze and identify operational gaps to report on CSAT and NPS metrics.Proactively identify CX metric trends (with a deep understanding of NPS framework) to prevent or detect customer impacting issues. Collaborate with relevant teams for...

Manager – Customer Experience Business | Latest Etisalat Jobs in DubaiDescription:Management of customer experience measurement, including loyalty, TCE, TRIM and NPS componentsShare and present all insights with key stakeholders (Sales, Marketing, Customer Service, and Technology), as we as periodic reporting and presentations to management.Responsible for...

Posted Date- about 3 hours ago- Location- Dubai- Discipline- Business Consultancy- Job Reference- 31074- Salary- 0.0**Purpose of Job** **Role** Manage the infrastructure and operational aspect of the Net Promoter Score system in the GCC in close collaboration with the Global NPS team and the global NPS vendor : system maintenance, data mapping, data...

**You will be** **Working with influencers and Integrated Marketing Communication team.** - You are always on to find new online key opinion leaders that will fit with the brand values to generate new partnerships. - Develop, manage, and implement the influencer strategy for the brand as well as execute the content strategy to engage with the right...

NP Key Account Manager Jobs in Dubai | Nestle CareersFor More Top Organization Jobs Click HereDescription:Develop, implement and achieve annual customer plans that are aligned with overall business and customer strategies, while maximizing trade investment return within designated accounts.Job Responsibilities:Develop and Build their Key Drivers in their...

The job posting is outdated and position may be filledDevelop the customer experience strategy for online and offline, aligning with the Corporate customer experience agenda and Senior Director of Marketing & Communication• Driving the customer experience strategy in day-to-day MAF Lifestyle business operations.• Delivering ownable experiences that we...

Ensure following processing oftransactions and customer requests is withinTATBPM relatedrequestsSiebel CRM relatedrequestsMonitoringmonthly Department level SRescalationMonitoring of walk in Customers atcenter & handling any customerescalationsEnsure the average CustomerComplaint Resolution Time is within set TATlimitsEnsure customers have a positive...

I am the **COMMUNICATION & ADVOCACY MANAGER **and I am the expert of consumer engagement. I own the connection to our consumers in the social media landscape, acting as the voice of the brand. I drive social engagement through influencer management, content creation and presence on relevant social platforms. I am responsible for the delivery of successful...

NP Key Account Manager Jobs in Dubai | NAFFCO UAE CareersFor More Top Organization Jobs Click HereDescription:Job: Develop, implement and achieve annual customer plans that are aligned with overall business and customer strategies, while maximizing trade investment return within designated accounts.Responsibilities:Develop and Build their Key Drivers in...

Manager/Customer Experience Jobs in Dubai | Etisalat CareersJob Responsibilities:Manage the business customer experience measurement, including loyalty, TCE, TRIM, and NPS components.Share and present all customer experience measurement results with key stakeholders (Sales, Marketing, Customer Service, and Technology), as well as periodic reporting and...

Ensure following processing of transactions and customer requests is within TATBPM related requestsSiebel CRM related requestsMonitoring monthly Department level SR escalationMonitoring of walk in Customers at center & handling any customer escalationsEnsure the average Customer Complaint Resolution Time is within set TAT limitsEnsure customers have a...

Job Purpose: The selected person will be responsible to plan and manage the commercial relationship, sales pipeline and contracts cycle with existing and new airline customers ensuring all operational, commercial, legal and financial requirements are well defined, in the interest of the group as whole as well as specific stakeholders. Act as the primary and...

Job Description:Develop long-term partnership with customers to ensure they remain successful by realizing the full value of their investment to ensure renewals and expansions.Act as the main point of contact for Oracle customers and acts as a point of escalation for your customer’s critical issues.Works closely with the Account Management and Sales teams...